Entry Level Customer Service Rep

Sparkbit 360
Charlotte, NC

At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.

Position Overview

We are looking for an enthusiastic and dependable Entry-Level Customer Service Representative to join our Charlotte, NC team. This role is ideal for individuals who enjoy helping others, solving problems, and providing an excellent customer experience.

Key Responsibilities

  • Handle inquiries about services, appointments, and general information
  • Maintain accurate and detailed customer records
  • Assist with resolving issues efficiently and courteously
  • Support daily administrative and client service operations
  • Uphold company policies and represent Sparkbit360 with professionalism

Qualifications

  • High school diploma or equivalent required
  • Strong communication and interpersonal abilities
  • Reliable, positive, and team-oriented attitude
  • Detail-oriented with good organizational skills
  • Comfortable using basic computer and office tools
  • Customer-focused mindset and willingness to learn

Benefits

  • Competitive starting pay with opportunities for bonuses
  • Comprehensive training and growth opportunities
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Supportive and collaborative team culture

Apply today to join our Charlotte, NC team as an Entry-Level Customer Service Representative!

Posted 2025-11-06

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