Technology Employee Experience Strategy Lead

About this role:

Wells Fargo is seeking a Technology Employee Experience Strategy Lead (Senior Lead Technology Business Services Consultant), as part of the Technology Business Management and Strategy team. Learn more about the career areas and lines of business at wellsfargojobs.com.

This position is responsible for designing and executing employee engagement activities that enhance the overall employee experience and foster a positive and productive workplace culture. The role involves collecting and analyzing data from surveys and feedback channels to identify trends and provide actionable insights for senior leadership. Key responsibilities include preparing executive presentations, identifying requirements, and building dashboards, and collaborating with HR and cross-functional teams to drive engagement initiatives and support change management efforts that promote an inclusive workplace culture. Additionally, the role delivers long-term, large-scale solutions aligned with organizational goals, providing strategic vision and expertise on technology-driven initiatives. By partnering with technology teams and senior leaders, this position ensures the successful execution of strategic projects and optimization of operational processes across the organization.

In this role, you will:

• Work as an advisor to more experienced leadership to influence technology matters to develop programs that are effective and efficient for highly complex business and technical needs across one or more lines of business
• Lead the strategy and resolution of highly complex and unique challenges requiring in depth evaluation across multiple lines of business or the enterprise
• Deliver solutions that are long term, large scale, and which require understanding of organizational goals or priorities and technology to develop executable strategies and plans
• Provide vision, direction, and expertise to more experienced leadership on implementing innovative and significant business solutions related to technology matters that are large scale, cross functional, or companywide
• Engage with the technology team and more experienced leaders to provide support and drive strategic initiatives for the business and for execution of operational processes

Required Qualifications:

• 7+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Desired Qualifications:

• Strong data analysis and visualization skills, including experience with dashboards and reporting tools (e.g., Power BI, Tableau)
• Demonstrated experience in executive-level communication, including preparing and delivering presentations to senior leadership
• Expertise in change management and driving cultural initiatives within complex organizations
• Ability to collaborate cross-functionally with HR, technology teams, and senior leaders to influence strategy and outcomes
• Strong understanding of organizational goals and technology alignment for business solutions
• Experience with employee engagement platforms, survey tools, and feedback mechanisms
• Knowledge of enterprise-level technology operations and strategic planning
• Experience leading innovation initiatives and implementing technology-driven solutions to improve employee experience
• Advanced proficiency in data analytics tools and strategic workforce planning

Job Expectations:

• Ability to work additional hours as needed
• Position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship
• Relocation assistance is not available for this position

Posting Location:

• 300 South Brevard Street, Charlotte, North Carolina 28202

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.