Office Coordinator- Waxhaw

Office Coordinator- Waxhaw

General Job Summary: Assist the Practice Administrator in the daily operations of the Tryon Medical Partners medical office to ensure quality care for patients.

• Reviews the physicians' schedules with Practice Administrator to ensure appointments are scheduled properly, and schedules are opened/closed accordingly and templating.
• Performs Patient Care Coordinator / Patient Services Specialist activities, as needed.
• Supervise cleaning and maintenance of the facility including OSHA maintenance check.
• Under the direction of the Practice Administrator, telephone, electronic mail, facsimile services, and patient flow.
• Assists the Practice Administrator with Interviews for new or replacement staff, coordinates onboarding and training of staff and provides the coverage of certain positions.
• Assists the Practice Administrator with non-clinical and clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
• Assist with employee counseling and corrective actions, as needed, under the guidance of the Practice Administrator.
• Conducts inventory of office and medical supplies. Orders necessary items with Practice Administrator approval.
• May be required to review and verify timecards, run reports, conduct clinical audits, and create staffing schedules as needed.
• Checks on status of clinical inboxes including patient messages, prior authorizations, refill requests so that they are near empty by the end of each clinic day if applicable.
• Other duties as assigned.

Education, Experience and Certifications:

• High School Diploma or GED required.
• Medical office, medical terminology, supervision preferred.
• Excellent customer service, computer, communication skills required.
• Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
• Completion of TB test will be required.

Physical Requirements:

• Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
• Must be able to lift and support weight of 35 pounds.
• Ability to concentrate on details.
• Use of computer for long periods of time.