Sales & Customer Support
Description
Working Conditions
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Requirements
Are you looking for an opportunity to grow within a dynamic sales environment? Join PUPCO as an Inside Sales & Customer Support Representative, where you'll play a critical role in supporting our Sales Team, engaging with customers, and learning the business from the ground up. This position offers a blend of customer service, sales support, and operational responsibilities, with opportunities for career growth based on your performance.
What You’ll Do
Support Sales & Customers – Serve as a key point of contact, assisting customers and the Sales Team with product information, inquiries, and order management.
Sales Order Processing – Enter quotes, process sales orders, and manage open orders to ensure smooth fulfillment.
Account Management – Partner with the Sales Team to maintain and grow customer accounts, tracking key opportunities and supporting ongoing relationships.
Customer Engagement – Maintain accurate customer records, communication preferences, and proactively assist with inquiries.
Collaboration – Balance workload within the Customer Experience Team and seek cross-functional support opportunities.
Growth & Development – Gain hands-on experience with PUPCO’s products, customers, and sales processes, with potential for advancement based on performance.
What We’re Looking For
· Strong customer service and communication skills.
· Detail-oriented with the ability to manage multiple priorities.
· Interest in sales, account management, and customer engagement.
· Ability to work in a fast-paced, team-oriented environment.
This role is a great steppingstone for a career in inside sales while providing a solid foundation in customer support and operations. If you're motivated to learn, grow, and make an impact, we’d love to hear from you!
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