Training Manager

Jabil
Salisbury, NC

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the worlds top brands offering comprehensive engineering manufacturing and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

How will you make an impact

  • To lead and develop a team of Training Support Specialists to ensure excellence in the area of technical skill development for delivering content related to enhancing the effectiveness of leadership within our manufacturing operations.

What will you do

Leadership and People Management Responsibilities

Recruitment and Retention:

  • Recruit interview and hire employees for the Training Team.
  • Communicate criteria to recruiters for positions within the team.
  • Monitor team member turnover; identify key factors that can be improved and make necessary improvements.

Employee and Team Development:

  • Identify individual and team strengths and development needs on an ongoing basis.
  • Create and/or validate training curriculum in the area of responsibility.
  • Coach and mentor Training Specialists to deliver excellence to every internal and external customer.
  • Create and manage succession plans for the Training function.

Performance Management:

  • Establish clear measurable goals and objectives by which to measure individual and team results (i.e. quality and quantity of job responsibilities.
  • Solicit feedback from internal and external customers on the employees contribution to the Plants performance.
  • Express pride in staff and encourage them to feel good about their accomplishments.
  • Perform team member evaluations professionally and on time.
  • Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
  • Co-ordinate activities with the team and keep them focused during times of crisis.
  • Ensure recognition and rewards are managed fairly and consistently in the area of responsibility.

Communication:

  • Provide a weekly communication forum for the exchange of ideas and information with the department.
  • Organize verbal and written ideas clearly and use a proper business style.
  • Ask questions; encourage input from staff.
  • Assess the communication style of individual team members and adapt to their own communication style accordingly.

Business Strategy and Direction:

  • Know and understand the Human Resource and Training strategy.
  • Define develop and implement a Training development strategy which contributes to the HR and plant strategic goals.
  • Drive the implementation of the strategy through effective performance management of team members.
  • Provide regular updates to the Human Resources Manager and Operations Leaders on the execution of the strategy.

Cost Management:

  • Identify creative ways to reduce the cost of Training and Education by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks elimination of non-value-added processes or complete re-engineering of processes and systems).
  • Utilize tools available to monitor departmental cost and cost trends striving continuously to improve value.
  • Provide feedback to peers (Salary Recruiting Team Leader Hourly Recruiting Team Leader Compensation and Benefits Team Leader) on cost and cost trends.

Technical Management:

  • Demonstrate a commitment to continuing education and training by keeping up to date with new initiatives in the field of training and education e.g. e-learning.
  • Ensure that all employees have an effective orientation into Jabil.
  • Ensure that all employees have the opportunity to develop the skills required to do their job by advocating the importance of training and education across the campus.
  • Drive continuous improvement in the Training and Development team through trend reporting analysis metrics management and encouraging every team member to improve their own skills.
  • Assure that procedures and work instructions are efficient and not redundant e.g. ISO Training Procedures
  • Offer innovative ideas and suggestions for improvement. Identify and implement new practices and processes that are best in the field.
  • Demonstrate commitment to customer service; anticipate meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Communicate overall training and development strategy on a regular and consistent basis.
  • Lead by example; walk the talk.
  • Establish new measurement systems if/where possible.
  • Drive an efficient Training Administration system through the Training Coordinator.
  • Exchange knowledge and information with other Training Managers to ensure best practices are shared throughout the Jabil organization.
  • Adhere to all safety and health rules and regulations associated with this position and as directed by the supervisor.
  • Comply and follow all procedures within the company security policy.

Education:

  • Bachelors degree in human resources or related field preferred; or equivalent combination of education and experience.

Experience:

  • 710 years of progressive training and education experience complemented by related expertise with 3 years of leading people and driving curriculum development across diverse manufacturing or non-manufacturing environments.

What Can Jabil Offer You

Along with growth stability and the opportunity to be challenged Jabil offers a competitive benefits package that includes:

  • Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
  • 401K Match
  • Employee Stock Purchase Plan
  • Paid Time Off
  • Tuition Reimbursement
  • Life AD&D and Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Pet Insurance
  • Adoption Assistance
  • Annual Merit Increases
  • Community Volunteer Opportunities

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

#whereyoubelong

#AWorldofPossibilities

Required Experience:

Manager

Posted 2025-11-23

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