Insurance Customer Service Rep
Job Description
Job Description
Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
3 years of property and casualty Insurance experience required.
Base salary of $45,000-$65,000 based on experience.
BenefitsAnnual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Life Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Paid Continuing Education
Licensing Assistance
Paid Sick Leave
Paid Holidays
Free Coffee
Long-Term Career Growth
Responsibilities- Process customer policy change requests.
- Complete Evidence of Insurance requests.
- Take premium payments from customers.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- A Property & Casualty license required.
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