Assistant Property Manager (North Hills)

Job Description

Job Description

Assistant Property Manager at Highland (North Hills)

Who We Are:

At Kane Realty Corporation, we pride ourselves in taking an innovative approach to creating a sense of home and community for our residents, thus enhancing value for our investors. We are committed to providing an unrivaled customer experience by practicing excellence in all we do, driving us to not only exceed the industry standards of sophisticated management, but to set them. The key to our success starts with our people. We hire first for character, second for ability, and third for experience, thus building a passionate and dedicated team.

Who We Need:

Kane Realty Corporation is currently seeking two outstanding candidates for the role of Assistant Property Manager for our luxury community, Highland, located in Raleigh, NC.

At Kane Realty, we take pride in doing things differently and constantly striving to find a better way. As Assistant Property Manager, you play a critical role in a large-scale business venture that has the potential to redefine part of this exciting, dynamic city, and be an icon for generations. You bring a passion for people and placemaking, and utilize superior organizational skills, attention-to-detail, and critical thinking to ensure the efficient financial and operational performance of your community. You lead by example and are committed to executing with excellence in all that you do, while maintaining the highest standards of integrity and character.

How This Role Creates Value:

Leadership

• Above all else, represent and embody the core values of Kane Realty Corporation and model this behavior to all those with whom you interact.
• Support the Property Manager in the leadership and management of the on-site team, and be ready to step into the lead role at a moment's notice.

Financial and Administrative

• Serve as the senior financial and administrative officer of the community, and take ownership of the critical back-office responsibilities that are essential to the successful management of the asset.
• Lead the achievement of established financial objectives by collecting resident rent and other/ancillary charges, posting receipts and managing delinquency.
• Support the Property Manager in the budgeting process and P/L management.
• Oversee the collection, management, and refunds of security deposits.
• Maintain accurate records and conduct regular audits to ensure that files are complete and accurate.
• Monitor all resident renter's insurance policies and ensure that proper compliance standards are met.
• Procure and manage all office and administrative supplies to support leasing staff.
• Help implement software upgrades, changes, and updates.
• Track and evaluate utility costs and ensure efficient management of all building systems.
• Support Property Manager in the execution and administration of all vendor contracts.

Marketing and Leasing

• Work closely with Property Manager to determine and set optimum rent levels and leasing strategies.
• Greet and tour prospective residents, and execute follow-up procedures to help achieve established occupancy goals.
• Support Leasing Specialist in the development of monthly marketing calendar to increase property exposure and source new qualified leads.
• Help plan and execute outreach events, and participate in regular community and industry events to maintain and grow professional network.

Resident Relations

• Work closely with the Resident Relations team during the renewal process to support thoughtful consideration of renewal offer pricing and communication.
• Promptly respond to all resident emails and ensure that work orders are completed in a timely manner.
• Participate in and help execute regular resident events.

Maintain Community

• Support the Property Manager and Maintenance Supervisor in the ongoing maintenance and facility management operations of the community.
• Inspect the community regularly to determine the quality of the physical property, and to assess and identify needs.
• Help support the maintenance and leasing teams by conducting move-out inspections and ensuring that units are ready for move-in's.

Who You Are:

• Natural leader with an innate ability to motivate and inspire others.
• "Grit" a combination of passion and perseverance in the pursuit of endeavors that bring us joy and purpose.
• Financially savvy, with a strong understanding of accounting principles.
• Extremely thorough, with a high attention-to-detail.
• Highly organized, with the ability to multi-task.
• Strong critical thinking skills and the ability to act decisively and independently.
• Excellent communicator, both verbal and written.
• Great interpersonal skills and comfortable dealing with people in varying settings and conditions.
• A person of action you don't wait for instruction or until an issue arises, you anticipate events before they happen and are proactive in achieving solutions.

What You Offer:

• At least 2+ years professional work experience, preferably with a focus on commercial real estate property or asset management, brokerage, investments, or development.
• A track record of success solving problems and achieving established goals.
• Knowledge or understanding of apartment management laws and regulations, federal, state, and local.