Administrative Receptionist

LUCY DANIELS CENTER ADMINISTRATIVE RECEPTIONIST

Lucy Daniels Center for Early Childhood

9003 Weston Parkway

Cary, NC 27513

Overview

The Lucy Daniels Center is the largest 501(c)(3) nonprofit agency provider of mental health services for children in the Greater Research Triangle area of North Carolina. Founded in 1989, the Center specializes in integrated psychodynamic and psychoanalytic approaches and provides clinical treatment to more than 500 children yearly through a range of programs.

The essence of the Administrative Receptionist position is to welcome children and families to LDC, answer phone calls and emails, and provide administrative support to different roles such as accounting, fundraising, and medical billing, all within a center that is grounded in a highly collegial and team-based approach.

We are currently in the process of constructing a state-of-the-art new building to house an expanded Farley-Manning Family Guidance Service outpatient clinic that will not only substantially increase the number of clinicians, but also bring LDC to another level of integrated care, as we will have a variety of developmental services such as speech pathology, occupational therapy, and educational specialists to contribute to our expanded, holistic approach, responding to the unique and varied needs of every child. We welcome your interest in joining our vibrant community.

Ldc’s Services Include

• Therapeutic classrooms for preschool through Grade 5 children at the Lucy Daniels School.
• Farley-Manning Family Guidance Service, providing onsite therapy for children and their parents.
• SecurePath, a comprehensive in-home mental health service for children birth-5 years old. SecurePath is delivered in conjunction with Wake County SmartStart’s initiative to ensure that emotionally at-risk young children have early intervention services to better prepare them for success in school and life.
• Lucy’s Link, providing observations and assessments for young children in the community.
• Resources and Support, Lucy Daniels Center skilled staff provide parenting groups, social skills groups, observations and assessments, caregiver workshops and support groups, and teacher training across North Carolina in partnership with organizations like the Psychoanalytic Center of the Carolinas.

To learn more, please visit Lucy Daniels Center’s website at lucydanielscenter.org.

JOB TITLE: Administrative Receptionist

REPORTS TO: Senior Administrator

DEPARTMENT: Farley-Manning Family Guidance Services

STATUS: Full-Time (40hr per week)

CLASSIFICATION: Exempt

PAY: $38,000 - $40,000 per year

STARTING: January 2026

DIVERSITY & INCLUSION

The Lucy Daniels Center is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative, at all levels, of the people we serve. We do not discriminate on the basis of race, religion, color, marital status, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, physical or mental disability, or any other applicable legally protected characteristic. All employment is decided on the basis of qualifications, merit, and organization need.

Key Responsibilities

• Greet and assist visitors in a friendly and professional manner
• Answer and direct phone calls, emails, and other inquiries
• Assist with data entry and record-keeping
• Communicate with insurance providers and patients regarding billing inquiries
• Maintain accurate billing records
• Support basic bookkeeping tasks, including invoice processing and expense tracking
• Help organize fundraising events and campaigns
• Maintain donor databases and prepare acknowledgment letters
• Assist with outreach and communication efforts

Qualifications

• High school diploma or equivalent
• Previous experience in reception, administrative work, or medical billing is a plus
• Strong organizational and multitasking skills

Primary Relationships

This position reports to the Senior Administrator interact regularly with clinicians and other admin team members.

Benefits

This is a full-time position (40 hours per week) with benefits that include paid holidays, paid time off, health insurance, dental insurance, vision insurance, disability insurance, and life insurance.

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