Inside Sales Representative

EMS
Charlotte, NC

Position Summary
This role is responsible for developing and expanding relationships with both new and existing customers to drive account growth. The ideal candidate is highly motivated, results-driven, and has a demonstrated track record of success in sales.

Essential Duties and Responsibilities

  • Communicate effectively with customers via phone, written correspondence, and other methods to ensure a high level of customer service and strong client relationships
  • Prepare clear, accurate written documentation related to quotes, sales orders, and other required records
  • Maintain and interpret all quote documentation, ensuring accurate pricing and configurations; prepare quotes and contracts for prospective customers
  • Build and maintain strong customer relationships to identify current needs and anticipate future opportunities
  • Generate new business through cold calling, follow up on sales leads, and successfully close sales
  • Submit timely call reports and prepare sales reports by collecting, analyzing, and summarizing sales data

Qualifications

  • Previous sales or customer service experience is required
  • Experience in the metals industry or aluminum sales is a plus
  • Strong organizational skills with the ability to plan, prioritize, and manage multiple tasks; detail-oriented
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Word and Excel
  • Strong mathematical aptitude

What's in it for you

  • Affordable and high-quality Health, Dental and Vision Insurance
  • Tax advantaged Flexible Spending Accounts
  • Company paid Life Insurance, LTD and AD&D
  • Individual STD, Accident and Critical Illness policies
  • 401k Plan with company match participants must be at least 18 years of age
  • Competitive Wages, 7 Paid Holidays and 14 PTO Personal Time Off days
  • Monthly commission
  • Educational Tuition Reimbursement
  • $1,000 Referral Bonus Program
  • Paid volunteer time off
  • Career advancement opportunities - we promote from within

Education

  • A four-year college degree is preferred.

Work Environment/Physical Demands
Typical office environment – moderate noise level. This position regularly requires standing; walking; sitting; use hands; reaching with hands and arms; and talking and/or hearing. Occasional lifting and/or moving up to 25 pounds.

We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities.

WE ARE A DRUGFREE WORKPLACE

We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities.

WE ARE A DRUGFREE WORKPLACE

Posted 2026-05-06

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