Operations Manager

Job Description

Job Description

Queen City Endodontics – Matthews, a thriving specialty dental practice in South Charlotte, is looking for an experienced and people-focused Operations Manager to help lead our growing team. If you're energized by building strong teams, creating a positive patient experience, and keeping a busy office running like clockwork, this could be the perfect next step in your career.

Why You'll Love Queen City Endodontics

At Queen City Endodontics, we take pride in our warm, collaborative environment where every team member plays a key role in delivering outstanding care. Our team of specialists, assistants, and coordinators work together seamlessly to create a welcoming experience for patients while supporting one another's professional growth. We believe in open communication, teamwork, and celebrating wins—big and small.

Your Impact

As our Operations Manager, you'll be the driving force behind the day-to-day success of the practice. You'll oversee operations, guide and develop the team, and ensure our office continues to deliver exceptional service to every patient who walks through our doors.

What You'll Do

• Lead and mentor a talented dental team, fostering a positive and supportive work environment
• Oversee daily operations, scheduling, and patient flow to ensure efficiency and quality care
• Manage budgets, financial data, and inventory to maintain profitability and resource balance
• Ensure compliance with OSHA, HIPAA, and other healthcare regulations
• Monitor performance metrics (KPIs) to identify opportunities for improvement
• Support the patient experience by implementing process improvements and resolving issues proactively
• Collaborate closely with doctors and leadership to align operational goals with clinical excellence
• Handle additional office responsibilities as needed

What You Bring

• 3+ years of experience in dental, medical, or healthcare operations management
• Strong leadership and communication skills with a passion for team development
• Experience with insurance verification, claims, and patient AR management
• Understanding of payroll, scheduling, and P&L management
• Excellent problem-solving skills and the ability to adapt in a fast-paced environment
• A commitment to maintaining a high standard of patient care and team culture

If you're looking for a leadership opportunity where your ideas are valued and your impact is visible every day, we'd love to hear from you.

Your Benefits & Perks:

We offer a comprehensive benefits package designed to support you in all aspects of your life, including:

• Sign on bonus offered!
• BCBS High Deductible & PPO Medical insurance Options
• VSP Vision Coverage
• Principal PPO Dental Insurance
• Complimentary Life Insurance Policy
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k)
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• Diverse and Inclusive Work Environment
• Strong culture of honesty and teamwork

#LI-AH1

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range

$55,000—$65,000 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at -policy/

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