General Manager 3 - Environmental Services / Custodial

Role Overview

Lead a team where engagement, productivity and innovation are born.

Sodexo is seeking a General Manager 3 at UNC Chatham Hospital located in Siler City, NC. The successful candidate will oversee a team of 10 supporting a 25 bed critical access hospital and an off-site MOB. Overall, the successful candidate and collective team have a responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. The successful candidate will have knowledge of finances, client relations, and training.

Learn more about Chatham at

What You’ll Do

• have exceptional client service mentality and executive presence;
• need to have knowledge of Sodexo systems;
• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;
• effectively manages the Unit Operating System; and/or
• support an inclusive workforce.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
• have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;
• can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
• have experience effectively managing projects within agreed upon timelines;
• are proficient with computers and other technology;
• have experience with vendor and contract management, as well as union and contract negotiations; and/or
• have strong financial acumen and budget management experience.

Equal Employment Opportunity

Sodexo is committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years