Benefits Analyst

Market America Inc
Greensboro, NC

Position Summary:

The Benefits Analyst provides benefits support to employees. The primary responsibility is the administration of employee benefits in all company operations. This position develops, recommends, and implements approved, new or modified plans and employee benefits policies and supervises the administration of existing plans.

Essential Function and Responsibilities:

  • Coordinate all Leaves of Absences related to FMLA, Short-Term & Long-Term Disability, and Worker’s
  • Compensation including communicating with LOA Employees, their Managers, HR Generalists, Third-Party-Administrators, HRIS and Payroll
  • Maintain a strong understanding of benefit plan designs including both Health & Welfare and 401(k) Retirement plans
  • Manages Company Relocation program
  • Assist with general employee benefit inquires
  • Monitor employee coverage changes, including Qualifying Life Events, to ensure accuracy and validity
  • Receive and process all benefit forms not maintained in on-line Benefits System
  • Prepare and verify calculation of all benefit invoicing
  • Assist in maintaining timely and accurate benefits content on employee intranet website, as well as on-line Benefits System
  • Conducts New Hire Orientations and Open Enrollment Seminars
  • Coordinate Open Enrollment
  • Generate employee benefit statistical data and information upon request
  • Perform general benefit audits and periodic review of plans
  • Participate in special benefits projects related to open enrollment and year-end testing including annual audits
  • Partner with HR department and Management Groups
  • Supports the Company’s Safety Programs
  • Acts as an ambassador and champion of the company culture, ethics, and values

Performs any other functions and duties assigned and necessary for the smooth and efficient operation of Market America.

Education & Experience:

  • High School Diploma, Associates degree in human resources, business or related disciplines preferred
  • Two (2) to four (4) years of benefits and leave administration experience
  • SHRM-SCP, SHRM-CP, PHR, SPHR or GPHR Certifications preferred
  • Demonstrated experience working in a fast-paced work environment.
  • Demonstrated experience exercising sound judgement, good decision-making, and analytical skills
  • Demonstrated experience presenting data, instruction and other related training to large and small groups

Computer/Communication Skills:

  • Proficient use of MS Office programs: Word, Excel, and Outlook
  • Proficient use of HRIS and related software
  • Ability to get along and work with diverse personalities; tactful, mature, flexible
  • Prioritizes and models good communication skills; follows up, timely responses, proactive and positive in approach
  • Moderate to high levels in reading comprehension, writing, and speaking in English; active listening; attention to detail; critical thinking; creative problem solving; complex problem solving; and judgment.
  • Ability to establish credibility and be decisive—but is able to recognize and support senior management’s preferences and priorities to advance the organization
  • Results and people oriented, with judgment to balance other business considerations
  • Service oriented, but assertive/persuasive

Travel:

  • Annual conference participation and related travel

Equal Opportunity/Affirmative Action Employer. Market America | SHOP.COM considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law.

Posted 2025-08-06

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