Customer Account Representative

Apex CLT Corp

Charlotte, NC

Job Summary We are seeking a professional and customer-focused Customer Account Representative to build and maintain positive customer relationships while supporting account-related activities. This role is ideal for individuals who enjoy working with people, providing exceptional service, and contributing to a team-oriented environment with opportunities for professional growth. Responsibilities * Build and maintain positive relationships with customers to support satisfaction and retention. * Assist customers with account updates, requests, and general support needs. * Monitor account activity and maintain accurate customer records. * Follow up with customers to ensure a positive experience and resolve concerns. * Collaborate with team members to achieve customer service and account management goals. * Support outreach and customer engagement initiatives. * Maintain professionalism and confidentiality when handling customer information. Minimum requirements: * High school diploma or equivalent required. * Strong communication and interpersonal skills. * Excellent customer service and relationship-building abilities. * Strong organizational and time-management skills. * Ability to multitask and prioritize responsibilities effectively. * Attention to detail and problem-solving capabilities. * Positive attitude and professional demeanor.

REQUISITOS

Posted 2026-06-17

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