Accounts Receivable Specialist

Job Description

ACCOUNTS RECEIVABLE SPECIALIST (FULL-TIME)

“The Largest Independent Established Multi-Specialty Group in Central North Carolina is Seeking a Full-Time Accounts Receivable Specialist to join our Team in High Point!”

VOTED “BUSINESS OF THE YEAR” 2018

VOTED ONE OF THE “FASTEST GROWING COMPANIES IN THE TRIAD” 2019, 2020, 2021, 2022

Our mission at Bethany Medical is to provide excellent care through a Multi-Specialty approach from prevention to intervention of potentially life-threatening health problems.

The Medical Billing Specialist will be responsible for Insurance Claims/Processing as well as Patient/Insurance Payment processing. Additional duties may include charge entry and payment posting. This person will work out of our High Point BMC office .

Insurance Specialist Duties :

· Resolves issues with insurance carriers by phone, online, or in writing.
· Manages phone calls from patients regarding insurance issues and ensures patient satisfaction.
· Communicates unresolved and recurrent insurance processing problems with the Billing Team Leaders.
· Assists Billing Team Leaders in identifying areas of needed provider/staff education.
· Responsible for posting non-payment explanations of benefits, notating denials in billing office notes/tickler files, and transferring invoices accordingly.
· Works collection tickler/aging report weekly to maintain insurance receivables in a current status.
· Attend/conduct scheduled meetings with administration to discuss accounts receivable and provide ideas and solutions to improve collections
· Performs other duties as required.

Charge Entry Duties:

· Post charges in Allscripts PM from Provider encounter forms and automated import within the instructed time
· Post charges in Allscripts PM for hospital charges turned in by Providers upon receipt
· Daily encounter forms, hospital and home health charge verification, and tracking
· Apply posted copay money to the correct date of service.

Payment Specialist Duties:

· Processes daily deposits and electronic fund transfers.
· Posts payments to accounts within the instructed time limit.
· Monitors electronic remittances for any payments not received.
· Monitors overpayments and underpayments and forwards explanations of benefits to the Billing Manager.
· Scans all insurance explanations of benefits as needed.
· Distributes Billing Department mail as needed.
· Performs other duties as assigned.

Additional Skills:

· Ability to read and interpret insurance documents, operating and maintenance instructions, procedure manuals, etc.
· Ability to draft routine reports and correspondence.
· Ability to speak effectively before groups of customers or employees of the organization
· Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.

Knowledge, Skills, and Abilities:

· Associate degree preferred.
· 3+ years of professional experience in Medical Billing, preferably in an outpatient clinical setting.
· Working knowledge of Allscripts PM and EMR.
· Effective communication skills; verbal and written.
· Ability to communicate clearly and effectively with a diverse client population.
· Professional aptitude, presentation, and demeanor.
· Competency with Microsoft Office suite (Word and Excel).

Competitive Benefit Package Includes:

• Competitive Hourly Pay
• Generous PTO
• Medical/Dental/Vision
• 401K
• And more!

About Bethany Medical:

Bethany Medical is the largest independent established multi-specialty group in Central North Carolina, serving the Triad and surrounding communities for over 35 years. Bethany Medical is open 7 days a week, with thirteen convenient locations and sixteen practices in Greensboro, Winston-Salem, High Point, Kernersville, Jamestown, North Wilkesboro, and Mt Airy, North Carolina. We have grown to provide the facilities, staff, and support to offer urgent care, primary care, diagnostic testing, outpatient ancillary, and specialty care services onsite. Bethany Medical is staffed with board-certified physicians and providers representing sixteen medical specialties. Practice staff members are known for treating each patient with prompt personalized care and attention. Bethany Medical employs over sixty providers and more than 525 employees.

About the Triad:

The Triad area includes Greensboro (3rd Largest City in NC), Winston Salem, High Point, and the surrounding area. The Triad is centrally located in NC with a population of 1.9 million. The Triad is 1 hour from the mountains and 3 hours from the beach. Charlotte and Raleigh are 1.5 hours from the Triad. The Triad offers all the amenities of a larger city without all the traffic. The Piedmont Triad International Airport is conveniently located in Greensboro with convenient non-stop flights to most major cities. Enjoy an outstanding quality of life with no shortage of arts, entertainment, recreation, shopping, and hundreds of restaurants. The Triad is home to eighty-five colleges and universities including Wake Forest University, High Point University, UNC-Greensboro, NC A&T, Guilford College, Bennett College, and Greensboro College.

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