Functional Business Analyst - Dynamics CE - Remote

Job Description

Job Description

Join the IPG Team!

Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions-we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you!

Position Purpose: Responsible for assisting in designing, developing, customizing, and implementing Dynamics 365 solutions for the following modules: Sales & Marketing, Field Services, Customer Service. Responsible for understanding business requirements and design efficient solutions tailored to meet those needs.

• Design and develop custom solutions using Dynamics CRM 365 platform, including but not limited to CRM and Power Platform applications.
• Customize and extend CRM Dynamics 365 applications using PowerApps, Power Automate, Power BI, and other Microsoft technologies.
• Develop and maintain integrations between Dynamics 365 and other systems
• Troubleshoot and resolve technical issues related to CRM Dynamics 365 applications.
• Collaborate with cross-functional teams including business analysts and project managers to deliver high-quality solutions.
• Create detailed technical documentation for developed solutions and integrations.
• Stay informed about updates and new features of Dynamics 365 to ensure best practices are followed.
• Experience with back-end services including best practices for data management, caching, and optimization
• Familiarity with Azure services is highly desirable.

• 5+ years of experience in CRM Dynamics 365 functional analysis, development, and design.
• Knowledge of Dynamics 365 CRM modules Sales & Marketing/Field Services/Customer Service, including configuration, customization, and extension capabilities.
• Proficiency in creating both canvas and model-driven apps.
• Experience in automating workflows and integrating various services.
• Strong skills in designing and managing data models, especially with Microsoft Dataverse.
• Skills in designing intuitive and user-friendly interfaces.
• Proficiency in programming languages such as C#, JavaScript, TypeScript, HTML, and CSS.
• Understanding of relational databases and SQL.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Ability to prioritize and manage work to critical project timelines in a fast-paced environment.

Why Choose IPG?

At IPG, you will find more than just a job-you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.

Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.

With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!

We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.

You belong here. Join us today!