Director, Facilities operations - Duke Raleigh

Duke Health
Raleigh, NC
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Raleigh Hospital, A Campus of Duke University Hospital Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care. Duke Raleigh Hospital, a campus of Duke University Hospital General Description of the Job Class The Director of Operations will provide overall administrative direction and coordination for the operational and financial management of a Duke University Health System entity. The Director of Operations may be responsible for financial management, human resources management, operations improvement, and participating in setting strategic direction. Duties and Responsibilities of this Level Oversee and manage the administration, coordination, performance and monitoring of operational and business activities of the entity, working collaboratively with senior administrative and physician management. Ensure the development, implementation and compliance with applicable DUHS policies and procedures. Maintain liaison with all levels of administration, physicians and outside organizations to coordinate entity business, accomplish directives and facilitate the resolution of problems. Responsible for the management of the operational department budgets including the analysis of expenses and monthly reports, and the creation of an annual budget. Create and communicate budget reports. Monitor, verify and reconcile expenditure of budgeted funds. Ensure consistent and accurate interpretation and application of human resource policies and procedures. Interpret and administer policies pertaining to the recruitment and retention of employees. Manage various personnel issues. May implement and manage clinical procedures and regulatory processes relating to patient flow and budgets including the regulatory affairs, professional fees, billing and insurance, the maintenance and retention of related records. May analyze operations and needs to determine potential enhancements or improvements to clinic procedures and activities. Recommend appropriate actions or solutions consistent with overall goals. May be responsible for leading business development activities including coordinating the design and production of marketing materials, managing advertising and other promotional campaigns, and/or coordinating the up- fitting or renovation of Duke facilities. Perform new equipment and service coordination by evaluating purchase, storage, installation and initiation of new services/equipment. Assess and communicate recommendations for utilization of space, space needs, equipment, personnel and other resources as needed to meet patient needs. Maintain hospital plant and equipment in optimal condition. Assist in the enforcement of interim life safety plans and infection control risk assessments. Ensure compliance with all local, state, federal law, TJC standards, applicable national organizations, and hospital policies. Ensure maintenance of appropriate records. Ensure continued compliance with same by department employees in an ongoing and orderly manner (clear audit trail). Required Qualifications at this Level Education Bachelor's degree in mechanical or electrical engineering or a related field Experience Minimum of 7 years? experience, at least 5 of those are supervisory. Ideal candidates will have experience in leading collective bargaining unit employees.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

Connections working at Duke Health
Posted 2026-07-25

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