STLC Referral Coordinator
- Supports team members and functions as a team player while providing support and adheres to the “do no harm” teamwork statement.
- Supports Senior TLC’s mission to encourage and support the quality of life of seniors wishing to continue living in the community; its vision to be the preferred provider of individualized care for seniors in the community; and its values of respect, integrity, accountability, compatible goals, and compassionate care.
- Ensures the physical and electronic security of all records in accordance with acceptable standards of practice.
- Communicates with other care providers when providing or collecting participant medical information.
- Documents in the EMR information relevant to referrals and appointment scheduling.
- Assists Health Plan Operations as requested. For example, request and maintain authorizations and work pend report as related to assigned authorizations.
- Maintains current directory listing such as essential telephone numbers for outside providers.
- Maintains calendar of appointment dates and times of participants outside appointments.
- Coordinates, collaborates, and schedules all medical related appointments for assigned team’s participants communicating with doctors, nurses, and other medical staff.
- Coordinates, collaborates, and schedules all imaging for participants to include calling and pre-registering participants for outside appointments.
- Coordinates, Collaborates, and communicates with the transportation department, home care coordinators, and center nursing for any participant needs, appointment times, location, and any changes to participant outside appointments. Communicates appointment times and location to family members as needed
- Other duties as assigned.
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