Marketing Coordinator
- Outgoing, friendly, and passionate about making a positive first impression
- Self-motivated with strong time management and responsiveness
- Organized and detail-oriented, especially with follow-up and scheduling tasks
- A team player who can switch seamlessly between front desk and outreach work
- Strong communication skills and comfort driving to local offices and representing the practice independently
- Open to learning new tools and marketing strategies
- Visit local dental offices on a regular cadence to build and maintain referral relationships
- Deliver marketing materials, share practice updates, and support referral workflows
- Represent our doctor(s) and practice in a warm, confident, and professional manner
- Organize and attend events, CE sessions, and appreciation visits
- Distribute referral materials (cards, brochures, flyers) and ensure dental teams have what they need to refer with ease
- Track outreach activity and feedback using provided tools
- Follow up with referring offices to thank and engage them after a patient visit
- Collaborate with the doctor, Practice Manager, and Central Team Support on quarterly referral growth campaigns
- Welcome and check in patients with warmth and professionalism
- Schedule appointments and answer questions from new and existing patients
- Answer phones and respond to patient inquiries
- Take payments and assist in insurance verification as needed
- Help maintain a clean, welcoming, and organized front office environment
- Serve as the “face” and “voice” of the practice for in-office patient interactions
- Availability: This role includes covering incoming phone calls starting at 7:00 AM on four days each week. Flexibility to adjust hours (e.g., early arrival or later evening coverage) may be needed to best support patient and practice needs.
- High School Diploma or GED required
- Strong interpersonal and communication skills
- Ability to stay organized and prioritize tasks in a dynamic environment
- Flexible availability, reliable transportation, and valid driver’s license for local travel
- Comfort with presenting and building rapport in a business environment
- 1-2 years front office, marketing or customer service experience (dental or medical preferred)
- Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
- Robust 401(k) with up to 4% company match
- Mileage reimbursement for community outreach
- On-the-job training and career growth opportunities
- A supportive team culture where your voice matters
- Sitting, standing, and walking for most of the day. Lifting up to 30 lbs.
- Local travel to dental offices
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