HVAC Service Technician

Job Description

Job Description

Parks Heating, Cooling, Plumbing & Electrical has been a leading provider of HVAC, Plumbing and Electrical services in the Charlotte Metro Area for over 50 years. We inspire our employees to be the best they can be. We anticipate the needs of our customers. We intend to make a positive contribution to the comfort and well-being of the people we serve by providing quality installation and service of heating and air conditioning systems. Do it right the first time! “That’s the Parks Way”

Our associates are our most important resource. They provide the sole source for our ability to meet our customers’ needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide for our customers.

We are actively seeking a HVAC Service Technician in the Charlotte, NC area.

Reasons to Join Parks:

• Up to $50/hr with Bonuses, Commissions and Spiffs
• We have Techs making over $200k a year!
• Our average Tech makes $100k a year!
• Company sponsored Health insurance benefits (Medical, Vision, Dental)
• Company sponsored PTO plus 5 Paid holidays
• Company Sponsored retirement plan (401k Retirement Plan with a 4% company match)
• Paid on-going HVAC training.

Responsibilities:

• Complete all general HVAC in-home, service calls.
• Establish customer rapport to sell the right products and services.
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work along side customer service and dispatch to ensure overall success of the business.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets.

Qualifications:

• 3+ Years of HVAC Experience
• EPA Universal Certification preferred
• Develop proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams.
• Continued education and training to obtain NATE certification.
• Clean, safe driving record.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.

Parks Heating & Cooling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.