Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Get Paid To Help People And Have Fun Doing It!

Join the fastest growing State Farm Insurance Agency in western North Carolina --- The Steven Aft State Farm Agency! Our phones right all day with customers searching for insurance and financial services. We sell Life, Health, Bank, and much more! Leads are provided for free and you get paid for what you do and what you sell! Interested? Well, please continue reading and apply!

Our award-winning agency has been proudly serving the community since 2011, with a strong foundation in the insurance industry dating back to 2006. Were a growing team of seven (three in-office and four remote), and were excited to expand to a 910 person team.

We offer a supportive, flexible work environment with a strong work hard, play hard mindset. Perks include competitive pay, flexible scheduling, agency-sponsored life insurance, a health insurance subsidy, retirement plan with matching, unlimited commission and bonus potential, generous paid time off, and regular team celebrations for birthdays, anniversaries, and personal milestones.

Our agency owner is a Georgia Tech graduate with ChFC and RICP designations and a passion for giving back. He founded a nonprofitGo The Extra Mile Todayto support local communities through scholarships, shoe drives, internships, and more. If you're looking for a place where your work matters, your growth is prioritized, and your team feels like family, this could be the perfect fit for you.

Available Compensation and Benefits:

• Competitive base salary accompanied by robust, production-driven commission structure
• Retirement options
• Group life insurance
• Short and long-term disability insurance
• Long-term care insurance
• Health and dental insurance

Desired Qualities Include:

• Integrity, Ethics, and Honesty
• Passion for serving others
• Self-motivator expecting to meet or exceed individually-tailored sales goals on a timely basis
• Ability to thrive in a fast-paced, hyper-growth environment
• Proficient communication skills: written, verbal and listening
• Proficient interpersonal skills
• Proficient multi-tasking skills
• Strong organizational skills
• Proactive problem solver
• Effectively works in a team environment
• Dependable and Reliable
• Prior sales and/or insurance industry experience welcome, but not required.
• Bilingual Spanish welcome, but not required.

General Duties and Requirements Include:

• North Carolina Licenses: Property and Casualty, Life, Health, Medicare Supplement, and Long-term Care (If you have not successfully completed one or more of these licenses by hire date, financial assistance is available through our Agency)
• Successfully execute a detailed business plan
• Serve our customers by taking care of inbound service requests, and robust follow up with to
  ensure everything is taken care of 100%.
• Provide support to the New Business Acquisition Team (i.e. follow up on administrative items
  such as forms, emails, etc.)
• Set up sales appointments with existing and prospective clients for the New Business Acquisition Team.
• Effectively prospect existing and new clients (Leads provided and funded by Agency i.e. call lists, birthday lists, etc.)
• Regular meetings with Agent for timely feedback and performance evaluation
• Complete required courses on ethical and client centered sales practices