PC/Printer Field Technician

Kforce is immediately adding a full-time PC/Printer Field Technician in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Charlotte, NC. Summary: This position provides a wide range of hardware support and related services specifically to our client's PC Products customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus. This is a fast-paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success. This is a team based group of self-starting, technical/mechanical delivery professional. This ever-changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both company and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow business in a profitable manner and within budget. It is imperative that the PC/Printer Field Technician understands the financial aspects and business impact of what they deliver, how and why. Typical types of reactive, on customer site, service events include, but are not limited to: configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate pc/print issues.

• High School diploma/GED or equivalent, plus additional hardware technology training
• College preferred
• Availability to work both scheduled and unscheduled overtime
• Participate in assigned work during non-traditional workdays, holidays and shift work
• Onsite customer facing experience
• Technical/mechanical hardware repair experience
• Demonstrated technical/mechanical aptitude for learning new technology