Brand Service Manager

What We Are Looking For:

We are looking for a highly driven Bilingual Brand Services Manager to join our client's team for the Raleigh branch of this nationwide franchise. In this position you will be responsible for targeting qualified customers and providing them with consultative sales services for their business.

Compensation And Benefits:

• Competitive Base Salary - $50,000 - $60,000
• Uncapped Commission (30% on all new sales ) & Bonus Potential
• Health Insurance
• Life Insurance with AD&D coverage
• 401(k) with 3% Match
• Simple IRA/Safe Harbor
• 10 vacation days and 5 personal/sick days
• Paid Holidays

Your Responsibilities:

• Provide business consultation, education, development, and ongoing support to franchisees to meet and exceed customer satisfaction.
• Through meetings, work with the Franchisee to define business growth plans and identify what is needed to support that growth.
• In conjunction with Franchisees being supported, develop proactive customer service recommendations and problem-solving support for accounts, including on-site visits with assigned franchisee.
• Achieve sales revenue goals and objectives through increases, new account sales, supply sales, and special services.
• Work closely with Business Development and Outside sales to concentrate efforts in targeted areas.
• Coordinate assignment and startup of new accounts through account review with Sales, Franchisee and Customer.
• Document all activity with customers and Franchisees in Salesforce database.
• Support marketing efforts with customers and Franchisees by requesting
• Google+ reviews.
• Work with supply vendors on latest equipment and chemicals to use in Franchisee education.
• Continuing Education in Industry related webinars, materials, Expos, and other related events.
• Perform other duties as may be assigned from time-to-time by management.

Qualifications We Require:

• Native or Fluency in Spanish and English
• Must have a safe driving record
• Experience with sales, including cold calling, identifying high quality leads, and providing a white-glove sales funnel
• Technologically advanced with expertise in Microsoft 365 platform
• Must be high organized with a sense of urgency in completing processes
• Adept in conflict resolution with good problem-solving abilities

Sourced. is hiring on behalf of this company. We will be working with all candidates during the hiring process. For client confidentiality, we will not disclose our client's name until you are approved for an interview with the client.