Assistant Maintenance Supervisor at Vintage Raleigh West Apartments

WHO WE ARE

Since 2004, Bluecrest Residential has owned and managed over 10,000 units throughout the US, with $2 billion in assets under management. We’ve taken technology and transparency to an elevated level. We have no patience for bureaucratic red tape; our teams are empowered to solve problems and make decisions that are in the best interest of their asset.

We are seeking an Assistant Maintenance Supervisor who knows how to make an impact! The Assistant Maintenance Supervisor will be a fully skilled technician who can complete all service requests, including HVAC. They will be the right hand of the Maintenance Supervisor.

Vintage Raleigh West is a 379-unit luxury midrise community offering a range of 1, 2, and 3-bedroom apartments, along with townhomes. Residents enjoy top-notch amenities and a prime location that enhances their living experience.

As an Assistant Maintenance Supervisor, your mission will be to achieve Bluecrest's standard for completing all service requests, including HVAC. Our Assistant Maintenance Supervisor will focus on resident satisfaction and will be included in the on call rotation answering emergency service requests. To achieve this mission, you will:

• Troubleshoot and make the necessary repairs to maintain the apartments which includes plumbing, electrical, appliances and general maintenance repairs.
• Communicate with the Maintenance Supervisor daily and accurately record the status of service requests and make ready units, etc.
• Achieve Bluecrest's standard for completing make ready turns within 7 days.
• Ensure the inventory of adequate parts and supplies are in stock and organized; Use supplies cost efficiently without jeopardizing quality.
• Demonstrate urgency, professionalism, and thoroughness with every service requests and make ready.
• Bring knowledge in all areas of maintenance while continually learning and growing your skill set.
• Take accountability for the community's appearance and overall satisfaction of the residents.
• Inspect and repair all areas of the community; Health and safety procedures are adhered to and preventative maintenance is being implemented.
• Work as a team with the office staff to ensure overall resident satisfaction.
• Learn how to accurately complete records in Yardi and commit to using Sparkle for as an inspection tool.
• Embrace Bluescrest's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis.

WHO YOU ARE

• You are a problem solver.
• You have general maintenance knowledge and are eager to learn more.
• You are driven and willing to learn from the Maintenance Supervisor.
• You have an off the chart sense of urgency.
• You are organized and have a plan for everyday.
• You embrace change and the opportunity it brings.
• You run on transparency and healthy debate (No Fear of Conflict); using your voice and follow through to make a difference.
• You are passionate about customer service; you put yourself in the resident's shoes and act quickly and efficiently.
• You see technology as a tool to help you do your job better.
• You consider your residents an extended family and look forward to fulfilling work orders timely.
• You know that teamwork is key in sustaining a winning property.

Requirements

WHAT YOU BRING TO BLUECREST

• You have experience as a Maintenance Technician.
• You have worked at an apartment community.
• You have an EPA Type II or Universal certification.
• You have a CPO certification; preferred, not required.
• You have reliable transportation to perform all job duties.

Benefits

Paid Time Off - 120 hours PTO accrual stating upon hire.

Floating Days- 2 floating days.

Holiday Pay - 9.5 holidays.

Paid Volunteer Hours -8 hours of paid volunteer time you can use throughout the year.

Housing Discounts - 25% off rent available for all employees off any unit.

Comprehensive Insurance Benefits - Medical PPO, HDHP, FSA, HSA with employer match

Dental, Vision, STD, & LTD.

Retirement Plan - 401K with a 25% company match up to 6%.

Travel & Personal Discounts - Company rate National/Enterprise rental cars for leisure travel, plus additional discounts with Verizon (18% discount) and Expedia (10% discount).

Certification Reimbursement - Full reimbursement for approved industry related certifications, including CAM, CPO, EPA, and more

Performance Bonuses - Leasing, renewal, CNOI performance-based bonuses & more.

Tech Forward & Transparent Culture - Innovative internal software to make your job easier!

Property Empowerment - Operate your property without the regional bureaucratic constraints of a traditional property management company.

Cultural Appeal - We run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters!

EOE