Billing Specialist

Lewis Services
Concord, NC
Overview:

Join a Company That Grows People

At Lewis, we’re not just trimming trees — we’re building a future. As the second-largest utility vegetation management company in North America and a proud employee-owned business, we believe every person on our team matters. When you join Lewis, you're not just taking a job — you're investing in your future.

Why You’ll Love It Here

  • Elevate your career with us — we prioritize training and internal promotions!
  • Join a vibrant team that champions safety, values your feedback, and fosters a strong sense of camaraderie!
  • Shape your future with us through our fantastic Employee Stock Ownership Plan (ESOP)!
Responsibilities:

What You’ll Do as a Billing Specialist

As a Billing Specialist at Lewis Services, you’ll:

• Assist Revenue Cycle Specialists with weekly payroll verification and analysis
• Review and analyze timesheets, including revenue and equipment usage
• Produce customer invoices accurately and in accordance with contract terms
• Reconcile invoices, reports, and billing data across systems and customer portals
• Complete data entry and process requested reports accurately and efficiently
• Support resolution of billing issues for internal teams, customers, and external partners
• Distribute billing and payroll related information to field personnel as needed
• Report on the status of outstanding accounts and billing discrepancies
• Assist with developing and implementing process improvements within billing operations
• Ensure billing functions are completed accurately, timely, and in compliance with customer contracts
• Train new employees on billing systems including ERP, data collection tools, and Tiempo
• Create, review, and reconcile utility billing
• Collaborate with internal stakeholders to support a positive partner experience
• Perform other duties as assigned

Qualifications:

What You Bring

• High school diploma or GED required; Associate degree preferred
• Two or more years of experience in accounting, billing, or a related field
• Strong attention to detail with the ability to maintain accuracy in a high volume environment
• Strong written and verbal communication skills
• Proficiency with Microsoft Excel and experience with ERP or accounting software
• Solid business acumen and problem solving ability

Core Skills & Competencies

• Accounting and billing knowledge
• Strong analytical and reconciliation skills
• Ability to adapt to changing priorities and systems
• Detail oriented with strong organizational skills
• Ability to multitask and meet deadlines with minimal supervision
• Effective collaboration skills with both internal teams and external partners
• Ability to work independently and as part of a team
• Strong typing, math, grammar, and computer skills

Physical Demands

Ability to:

• Sit for extended periods of time
• Use hands and fingers for data entry and document handling
• Reach with hands and arms for filing and office tasks

Continuously – Sitting, computer use, data entry
Frequently – Reaching, handling documents
Occasionally – Standing, light movement
Rarely – Physical exertion
Never – Exposure to hazardous conditions

Environmental Conditions

Regularly – Office environment
Occasionally – None
Rarely – None
Never – Exposure to weather or hazardous conditions

Tools & Equipment

Equipment may include:

• Computers, phones, scanners, copiers, and standard office equipment
• Microsoft Office applications including Excel, Word, Outlook, and PowerPoint
• ERP systems and billing or accounting software

What We Offer

• Competitive pay: starting at $20/hour
• Employee Stock Ownership Plan (ESOP)
• Health, dental, vision, and HSA options
• 401(k)
• Paid time off and Employee Assistance Program (EAP)
• Opportunity to grow within a stable, mission driven organization

People Promise:

Our People Promise

Our commitment to Our People is key to the success of our business. We respect the differences between us, and we leverage those differences to create an environment where all employees f eel welcome and fairly treated. We seek the best solutions possible by attracting and engaging a diverse workforce where all perspectives are sought out and valued.


Lewis Tree Service is an equal employment opportunity employer committed to providing equal opportunity for both applicants and employees. Lewis Tree Service prohibits unlawful discrimination or harassment of employees and applicants based on race, creed, color, national origin, sex, age (40+), religion, disability, marital status, sexual orientation, genetic information, citizenship status, veteran status, or any other legally protected characteristic, all employment decisions, including but not limited to recruitment, hiring, compensation, training, apprenticeship, promotion, demotion, transfer, lay-off and termination, and all other terms and conditions of employment. Lewis Tree Service’s practices and policies are administered under applicable federal, state, and local laws.

Spanish Posting:

Lo que harás como Especialista en Facturación

Como Especialista en Facturación en Lewis Services, tú:

• Apoyarás a los Especialistas del Ciclo de Ingresos con la verificación y análisis semanal de la nómina
• Revisarás y analizarás hojas de tiempo, incluyendo ingresos y uso de equipos
• Prepararás facturas para clientes de manera precisa y conforme a los términos contractuales
• Conciliarás facturas, reportes y datos de facturación en distintos sistemas y portales de clientes
• Realizarás captura de datos y procesarás reportes solicitados de forma precisa y eficiente
• Apoyarás la resolución de problemas de facturación para equipos internos, clientes y socios externos
• Distribuirás información relacionada con facturación y nómina al personal de campo según sea necesario
• Informarás sobre el estado de cuentas pendientes y discrepancias de facturación
• Apoyarás el desarrollo e implementación de mejoras en los procesos de facturación
• Asegurarás que las funciones de facturación se completen de forma precisa, oportuna y conforme a los contratos de los clientes
• Capacitarás a nuevos empleados en sistemas de facturación, incluyendo ERP, herramientas de recolección de datos y Tiempo
• Crearás, revisarás y conciliarás la facturación de servicios públicos
• Colaborarás con las partes interesadas internas para garantizar una experiencia positiva de colaboración
• Realizarás otras funciones asignadas

Calificaciones

Lo que aportas

• Diploma de escuela secundaria o GED requerido; título asociado preferido
• Dos o más años de experiencia en contabilidad, facturación o un campo relacionado
• Gran atención al detalle y capacidad para mantener precisión en entornos de alto volumen
• Fuertes habilidades de comunicación escrita y verbal
• Dominio de Microsoft Excel y experiencia con sistemas ERP o software contable
• Buen criterio comercial y habilidades para la resolución de problemas

Habilidades y Competencias Clave

• Conocimiento en contabilidad y facturación
• Fuertes habilidades analíticas y de conciliación
• Capacidad para adaptarse a prioridades y sistemas cambiantes
• Enfoque detallista con sólidas habilidades organizativas
• Capacidad para realizar múltiples tareas y cumplir plazos con mínima supervisión
• Habilidades efectivas de colaboración con equipos internos y socios externos
• Capacidad para trabajar de forma independiente y en equipo
• Sólidas habilidades de mecanografía, matemáticas, gramática y computación

Demandas Físicas

Capacidad para:

• Permanecer sentado durante períodos prolongados
• Utilizar manos y dedos para captura de datos y manejo de documentos
• Alcanzar con manos y brazos para tareas de archivo y oficina

Continuamente – Estar sentado, uso de computadora, captura de datos
Frecuentemente – Alcanzar, manejo de documentos
Ocasionalmente – Estar de pie, movimiento ligero
Raramente – Esfuerzo físico
Nunca – Exposición a condiciones peligrosas

Condiciones Ambientales

Regularmente – Ambiente de oficina
Ocasionalmente – Ninguna
Raramente – Ninguna
Nunca – Exposición a condiciones climáticas o peligrosas

Herramientas y Equipos

El equipo puede incluir:

• Computadoras, teléfonos, escáneres, copiadoras y equipo estándar de oficina
• Aplicaciones de Microsoft Office incluyendo Excel, Word, Outlook y PowerPoint

• Sistemas ERP y software de facturación o contabilidad

Lo que ofrecemos

• Compensación competitiva
• Plan de Propiedad de Acciones para Empleados (ESOP)
• Opciones de salud, dental, visión y HSA
• Plan 401(k)
• Tiempo libre pagado y Programa de Asistencia al Empleado (EAP)
• Oportunidad de crecimiento dentro de una organización estable y con propósito

Posted 2026-02-17

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