Systems Specialist - Fixed Term

Systems Specialist - Fixed Term **Location** North Carolina **City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success. **What You Will Do** - JOB SUMMARY Imperial is advancing its manufacturing and operations capabilities through digital transformation, process optimization, and system modernization. The Senior Analyst - Systems & Services Plays a critical role in supporting core business processes across production planning, plant maintenance, quality assurance, product lifecycle management, and industrial automation. Reporting to the Manager, IT Business Partner for Supply Chain, this role ensures that IT solutions are designed, deployed, and maintained to support business-critical processes. The senior analyst will collaborate with cross-functional teams to deliver high-impact solutions, manage system lifecycles, and drive continuous improvement. - WHAT YOU WILL DO (This list is not exhaustive and may be supplemented as necessary by the Company) · Analyze and translate business requirements into system designs that support manufacturing and operational processes. · Support and enhance processes such as: o Production Planning & Scheduling (e.g., MRP, BOM management, shop floor control) o Plant Maintenance (e.g., preventive and corrective maintenance planning) o Quality Assurance (e.g., calibration management, lab data capture, operator quality portals) o Product Lifecycle Management (e.g., specification management, change control) o Industrial Automation & IoT (e.g., data acquisition, SCADA integration, equipment tracking) o Document & Compliance Management (e.g., quality documentation, EHS reporting, asset libraries) o Workforce & Inventory Management (e.g., time tracking, warehouse control) · Collaborate with business stakeholders to ensure solutions align with operational goals and compliance requirements. · Provide maintenance and support for systems enabling these processes, including SAP modules (PP, PM), MES platforms, PLM tools, and integration layers. · Ensure adherence to IT security policies, and Imperial Brands standards. · Coordinate with internal cross-functional and external stakeholders across Manufacturing, Engineering, Maintenance, Planning, and Distribution, as well as with IT Project Management, IT Operations, and IT Service Delivery teams. · Perform other job-related duties as assigned. **Qualifications** - REQUIRED MINIMUM QUALIFICATIONS: Education and Experience: · Bachelor's degree in Computer Science, Information Systems, Engineering, or related field with more than 8 years of IT experience. · Experience supporting manufacturing, quality, and maintenance processes in CPG (Consumer Packed Goods) or FMCG (Fast-Moving Consumer Goods) environments. · Familiarity with SAP, MES, PLM, and industrial automation platforms. · ITIL Foundation certification preferred. · Must be 21 years of age or older. Knowledge of: · SAP ECC or S/4HANA Production Planning and Shop Floor Control · MES and PLM platforms · Microsoft Office Suite and Microsoft Teams · Cloud and integration platforms (SAP MII, BTP, MuleSoft, Azure) · Project and service management tools (ServiceNow, MS Project, Planner) Skilled in: · Verbal and written communication · Stakeholder engagement and cross-functional coordination · Time and task management · Reporting and governance oversight · Problem-solving and critical thinking Ability to: · Communicate effectively with business and technical stakeholders · Manage multiple priorities and workstreams · Operate at both strategic and tactical levels · Maintain effective working relationships across global teams · Travel, as needed **Work Environment and Physical Demand** · This is a hybrid role, the candidate must be in North Carolina area and be available at the Greensboro manufacturing facility when needed. · Requires light physical effort. Occasionally lifts or moves moderate to heavy weight objects (10-50 lbs.). · Walks, sits, or stands for prolonged periods. · Requires prolonged machine operation including computer and keyboard equipment. **What We Offer** - Competitive benefits package that includes medical/dental/vision/life insurance/disability plans - Dollar for dollar 401k match up to 6% and 5% annual company contribution - 15 Company-paid holidays - Generous paid time off - Employee recognition and discount programs - Education assistance - Employee referral bonus program - Hybrid workplace - remote / in office - Summer hours - Casual dress policy Monday through Friday **Applicant Information** This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated. **ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at [email protected] . **SHARE THIS JOB** The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position. All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information. ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us [email protected] (Talen%74Acquisition%40%69t%67b%72ands.%63om) . We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see ourPrivacy Policy ( . If you are a job applicant from California, additional information can be found on ourCalifornia Applicant Privacy Notice ( . If you have questions, contact us [email protected] (priv%61%63y@i%74gb%72ands.co%6D) .