Plant Systems IT Technician

: Lead Local IT Support. Drive Plant Success. Grow Your Career. At Clarios, we power progress. As a global leader in advanced energy storage solutions, we believe operational excellence starts with strong, hands-on IT support at the plant level. The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure at the Winston-Salem (Kernersville, NC) manufacturing facility. Join our team as a Plant Systems IT Technician and play a critical role in ensuring our Winston-Salem operations run securely, efficiently, and reliably every day. We proudly welcome military veterans to apply. Your leadership, technical expertise, and operational discipline are highly valued at Clarios. How You'll Do It:

• Install, configure, and support IT hardware across office and plant environments, including PCs, printers, thin clients, RF devices, and conferencing systems.
• Troubleshoot IT hardware, software, and network issues both on the plant floor and in office settings.
• Facilitate the full PC Lifecycle Management (PCLM) process and maintain accurate IT asset tracking.
• Serve as the primary onsite contact for network outages, infrastructure projects, and vendor coordination.
• Maintain the security, organization, and standards of the server room environment.
• Partner with Plant Management, Engineering, Maintenance, and HR teams to support IT deployments and projects.
• Manage incidents and service requests through ServiceNow, meeting defined SLA targets.

What We Look For: Required:

• Bachelor's degree plus 1+ year of professional IT technical support experience; OR a 2-year degree plus 2+ years of experience; OR 4 years of relevant combined education and experience.
• Hands-on experience supporting PCs, printers, thin clients, scan guns, RF devices, and troubleshooting IT hardware and software.
• Strong understanding of PCs, software installation, reimaging, Intune Active Directory (AD), and Azure environments.
• Ability to be on-call to resolve urgent IT issues outside of normal business hours.

Preferred:

• Relevant certifications such as A+, Network+, Security+, MCSE, or CCNA.
• Knowledge of networking and administration concepts, including Access Points, Switches, VOIP, TCP/IP, DHCP, and DNS.
• Familiarity with ServiceNow, Microsoft Intune, Active Directory, and Azure environments.

Veterans: Military candidates with IT, cyber, communications, or systems administration backgrounds are strongly encouraged to apply. Your leadership, technical skills, and operational discipline are highly valued at Clarios. What you get:

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
• Tuition reimbursement, perks, and discounts
• Parental and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide market share leadership
• HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
• Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction.

Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials—setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios—where your power meets endless possibilities. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing [email protected] . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report . We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.