Digital Operations Associate, Downstream
- Execute assigned tasks to deploy and sustain digital manufacturing tools (e.g., MES, data historians, electronic logbooks) within established procedures.
- Assist with configuration activities for recipe-driven operations; prepare documentation for review and approval.
- Perform basic data collection, routine analysis, and system monitoring to support reliable digital operations.
- Follow cGMP and data integrity standards; escalate non-routine issues to senior team members promptly.
- Support user training by preparing materials, documenting standard work, and conducting guided walkthroughs.
- Participate in cross-functional coordination to enable digital integration and electronic batch execution.
- Contribute to continuous improvement by identifying straightforward opportunities to streamline tasks or standard work.
- Provide on-call support participation as scheduled, with guidance from senior staff.
- Maintain accurate records, logs, and status updates for assigned tasks.
- Other duties, as assigned.
- High school diploma/GED with 4 years of related experience; or
- Associate's degree in Life Sciences or Engineering with 2 years of related experience; or
- Bachelor's degree in Life Sciences, Engineering, Information Systems, or related field; or
- Equivalent practical experience; no prior industry experience required
- Willingness to support a 24/7 manufacturing environment as needed, including rotational on-call
- Foundational understanding of cGMP and data integrity principles
- Strong attention to detail, organization, and time management; clear written and verbal communication
- Basic problem-solving skills and the ability to follow standard procedures, escalating when appropriate
- Bachelor's degree in Life Sciences, Engineering, or related discipline
- Experience (internship, co-op, or project) supporting digital manufacturing systems such as MES, PI/data historian, DCS/PLC, LIMS, or ERP integration
- Familiarity with GMP/GLP requirements and biological manufacturing environments
- Foundational knowledge of MES and electronic batch documentation; ability to learn digital systems quickly
- Experience collaborating cross-functionally with Manufacturing, Quality, and Automation
- Works in manufacturing/production spaces; may operate equipment and motor vehicles/Powered Industrial Trucks
- Ability to hear audible cues and work with 20/20 corrected vision, including color distinction
- Able to stand for up to 30 minutes and sit for up to 60 minutes at a time; lift up to 10 lbs routinely and up to 33 lbs occasionally
- May require enrollment in applicable safety programs and adherence to all site safety procedures
- Competitive pay with opportunities for growth and skill development
- Comprehensive health and wellness benefits (medical, dental, vision) and employee support resources
- Retirement savings plan with company contribution
- Paid time off and company holidays
- On-call compensation where applicable
- Education assistance, professional development, and training on digital manufacturing systems
- Inclusive, team-centered culture focused on safety, quality, and continuous improvement
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