Sales Coordinator

Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and
people with disabilities.

A Brief Overview
The Sales Coordinator serves as the central point of coordination between Sales, Marketing, and Operations. This position plays a pivotal role in ensuring the effectiveness of the sales organization by implementing and
managing the Salesforce CRM platform, overseeing day-to-day sales operations, and coordinating the activities
of internal sales staff and Door-to-Door (D2D) contractor teams. The Sales Coordinator ensures seamless
communication across departments, monitors lead flow and sales performance, and supports customer retention
initiatives to maximize overall sales efficiency and customer satisfaction.

What you will do
• Leads the deployment and ongoing management of Salesforce CRM to ensure strong adoption and
operational consistency across Sales, Marketing, and Customer Service.
• Develop CRM workflows, dashboards, and performance reporting that provide visibility into leads,
customer interactions, and overall sales activity.
• Maintains CRM data accuracy and supports system users through training, troubleshooting, and process
refinement.
• Oversees daily sales operations, ensuring lead management, follow-up, and activity levels remain
aligned with organizational goals.
• Manages Door-to-Door contractor programs, serving as the primary liaison, validating data, and
delivering performance and ROI reporting.
• Drives alignment and communication across Sales, Marketing, and Operations to support coordinated
campaigns, operational handoffs, and internal reporting.
• Supports Customer Service by monitoring performance, driving retention and re-engagement initiatives,
and providing training and messaging updates based on customer and churn insights.
• Serve as the point of contact between contractors and RIVR Tech internal teams.

Qualifications
• Bachelor's Degree bachelor’s degree in business administration, Communications, Marketing, or related
field Required
• An equivalent combination of education and experience sufficient to successfully perform the essential
duties of the job
• 3-5 years' Experience in sales coordination, CRM management, or telecommunications sales support. Preferred
• Excellent written and verbal communications skills
• Proficient in Microsoft Office Suite
• Proficient with Salesforce CRM (admin-level preferred)
• Proven organizational and analytical skills. Able to organize and prioritize multiple projects
simultaneously
• Proven ability to collaborate across teams and drive operational alignment.
• Driver License Preferred

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're
looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication,
we're the right company for you.

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By signing below, I understand that the information provided is true and correct, and that any misstatements or omission of material facts in the application or the hiring process may result in discontinuing of the hiring process or termination of employment, no matter when discovered. I agree that the organization shall not be held liable in any respect if my employment is terminated because of false statements, answers or omissions made by me in this application.

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I understand that nothing contained in this application, or the granting of an interview is intended to create an employer/employee relationship between the organization and myself either for employment or for the providing of any benefits. No promises regarding employment have been made to me unless made in writing. I further understand and agree that if I am hired, my employment would be “at will,” as defined by law where our organization operates: I would have the right to terminate my employment at any time for any reason and that the organization would retain a similar right.

I understand that any offers of employment may be contingent upon my taking and successfully passing a drug and/or alcohol test in accordance with the organization’s policy. If I refuse to submit to testing, refuse to sign the consent form, or test positive, the organization will not employ me.

I understand that any offers of employment may be contingent upon the results of a background check(s), including without limitation a criminal background check and a conviction inquiry, in accordance with the organization’s policies and state law.