Lead Bartender

Job Description

Job Description

Description:

Lucky Dog Bark & Brew is looking for a professional, high-energy and experienced bartender to lead and support the bar team at our dog-friendly establishment! Our bars include indoor and outdoor dog-friendly spaces so loving dogs is a MUST. Our ideal candidate should be efficient, observant, knowledgeable, and personable, with the experience necessary to guide the other bartenders in our team.

Lead Bartender Responsibilities:

• Leading and supporting our bartenders during their shifts, ensuring smooth operations, monitoring workflow, and providing/supporting excellent customer service; open and close the bar and take the lead throughout each shift
• Acting as a point of contact for any issues during shifts; handling guest complaints or difficult situations with professionalism and communicating issues or concerns to the area manager
• Contributing/assisting with scheduling and ordering
• Assisting in the management of parties and events
• Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
• Treating all guests—patron and pups alike—with dignity and respect in all interactions.
• Informing customers about new beverages and specials.
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
• Checking identification to ensure customers are the legal age to purchase alcohol.
• Adhering to all food safety and quality regulations.
• Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
• Maintaining a clean work area by removing trash, cleaning tables, and washing glasses, utensils, and equipment; making sure bar and dog yards meet the highest standards for sanitation and safety

• Prepare and serve alcoholic and non-alcoholic drinks to customers following company recipes and presentation standards.
• Supervise and support bartenders during shifts, ensuring smooth and efficient bar operations.
• Train, mentor, and onboard new bartenders to ensure consistency and high service standards.
• Maintain cleanliness and organization of the bar area, including restocking supplies and cleaning bar tools and surfaces.
• Manage inventory levels; helping the manager with orders and receive bar supplies as needed.
• Enforce all safety, health, and hygiene policies and procedures.
• Monitor bar opening and closing duties to ensure standards are met.
• Provide exceptional customer service; resolve guest complaints or concerns promptly and professionally.
• Collaborate with management to develop new cocktails and seasonal drink menus and events.
• Ensure compliance with all local and state liquor laws and company policies.
• Conduct regular bar inspections and quality checks.