Distribution Center Outbound Manager

Focused on the electrical and network infrastructure,  NSI Industries  continues to outpace the industry in unprecedented growth. We are all about "Making Connections" and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North America, NSI has the size and breadth to provide opportunities to grow and develop. If you’re looking for a dynamic, fast-paced and growing workplace to continuously learn and thrive, we want to hear from you!

NSI Industries is seeking a Distribution Center Outbound Manager for our Huntersville, NC (Reese Blvd) location. This role l eads and manages all outbound operations for the Huntersville Distribution Center, including Picking, Auditing, Packing, and Shipping (small parcel and LTL/TL). Ensures operational excellence, accuracy, and efficiency across all outbound workflows while fostering a high-performance, safety-focused team culture.

Responsibilities

• Serve as a hands-on, working manager overseeing all outbound functions—from shelf stock through shipping—while managing performance, attendance, training, engagement, retention, and development for the entire outbound team.
• Direct and manage fulfillment for sales orders, transfer orders, manual and robotic picks, small parcel shipments, and LTL/TL freight.
• Ensure order accuracy through effective auditing processes and quality control measures.
• Lead daily operations meetings to review performance, identify issues, and establish the day’s action plan.
• Act as the primary contact for after-hours or weekend emergency order fulfillment (on a rare, as-needed basis).
• Ensure compliance with company policies and safety standards; maintain documentation and enforce accountability.
• Develop, refine, and implement process improvements to enhance productivity, accuracy, and service levels across warehouse operations.
• Track, analyze, and improve key performance indicators to drive operational efficiency.
• Oversee and coordinate appropriate training programs for all outbound employees.
• Partner with supervisors and cross-functional management teams to identify and implement operational improvements.
• Monitor quality, quantity, cost, and efficiency of material movement and product storage; perform ongoing logistical analysis and identify innovative solutions.
• Ensure all distribution initiatives include clear goals, measurable outcomes, and ongoing performance tracking.

Requirements

• Bachelor’s degree preferred ; an equivalent combination of relevant education and experience will also be considered.
• 5–10 years of progressive work experience, including a minimum of five years in management , with responsibility for supervisors or managers.
• Strong managerial competency with deep knowledge of supply chain and logistics processes; ability to collaborate effectively with internal and external stakeholders.
• Excellent communication, leadership, and motivational skills.
• Comprehensive understanding of material handling, shipping, receiving, inventory, and returns processes.
• Demonstrated ability to lead and influence large teams.
• Strong sense of urgency with exceptional analytical, math, and problem-solving abilities.
• Willingness to work overtime when necessary.
• Ability to build positive working relationships and foster teamwork across diverse groups.

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Benefits: NSI Industries offers a competitive salary, performance-based and attendance bonuses for certain roles. We offer health, dental, and vision insurance. Retirement savings plan with company match. Paid holiday time off and vacation.

EEO employer M/F/D/V: NSI Industries is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.

Reasonable Accommodation: NSI Industries is committed to providing reasonable accommodation for qualified individuals with disabilities. If you require assistance or accommodation during the application process, please contact your Recruiter for assistance. We comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities to ensure equal employment opportunities.

Physical Work Requirements: Many roles at NSI Industries require physical activities where the employee must occasionally lift and/or move items or require specific vision abilities.

Drug Free Workplace: NSI Industries maintains a drug-free workplace and requires all employees to complete and pass a pre-employment drug screen and background check.