Office Assistant (Mail Clerk)

Office Assistant (Mail Clerk) Location Raleigh, NC (Central area) :

The Engineering Services Department is seeking an experienced and passionate professional, to join the Administration Team within the Integrated Facility Services Division. The Office Assistant will work in a part-time capacity and will perform various administrative support functions, including data entry, customer service both over the telephone and/or in person, document creation, processing payments, utility tracking, and assisting with dispatching and distributing mail.

Duties and Responsibilities

• Compiles, prepares, or assists in the preparation of a variety of data.
• Types a variety of letters, memoranda, reports, and minutes; composes letters independently; drafts resolutions and other materials.
• Maintains a variety of files, records, and inventories.
• May answer the telephone and respond to questions from fellow staff members, citizens, and other third-party callers.
• Routes calls to other staff members as appropriate and takes messages.
• Performs data entry into spreadsheets and databases or departmental specific software programs.
• Prepares standard and custom reports of a financial or department-specific nature.
• May summarize data for management and assists with creating graphs, charts, and presentations to use with City management or for external audiences.
• Prepares outgoing mail and correspondence, including e-mail and faxes.
• Assist with collecting and distributing mail to City departments.
• May maintain extensive files on purchases made for the department and keeps financial records of payments made.
• Orders and maintains supplies and arranges for equipment maintenance.
• Other duties may be assigned.

Typical Qualifications

Education and Experience High School Graduate or GED. Less than 1 year of relevant experience is required. Licenses/Certifications

• Valid North Carolina Class C Driver's License with a satisfactory driving record.

Computer Skills

• To perform this job successfully, an individual should have basic knowledge of Database software, Spreadsheet software, and Word Processing software.

Additional Information

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand and walk. The employee is frequently required to talk or hear. The employee is occasionally required to sit; use repetitive hand motion; stoop, kneel, crouch, or crawl; climb or balance; pull, push; and lift. The employee must frequently lift and/or move up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to noise and hazards and works in indoor or office environment.