Director of Payer Relations and National Accounts

Cyted Health
Wilmington, NC

About Us

Cyted Health is a leading gastrointestinal health company delivering minimally invasive diagnostics to transform access to esophageal care. Our EndoSign test combines a simple, swallowable device with cutting-edge laboratory biomarkers and analytics to detect esophageal cancer and its precursor, Barrett’s esophagus.

Operating across the US and UK life-science hub, with hybrid, remote and onsite teams, Cyted is now entering a pivotal phase of growth. Backed by EQT Life Sciences and a $44M Series B investment, we are driving rapid commercial expansion in the US while continuing to scale across the UK. You’ll join a close-knit team of experts in our field who collaborate daily to translate breakthrough ideas into real-world solutions.

For us, every voice matters. Whether you’re in R&D, Commercialisation, Medical Affairs or Operations, you’ll have the chance to lead projects, influence strategy, and broaden your skill set across the company. We champion diverse backgrounds and perspectives, fostering an inclusive culture where everyone can thrive and innovate

If you’re inspired by purpose, motivated by challenge, and eager to make a meaningful impact on patient lives, we’d love to hear from you.

We usually recruit on a rolling basis with the following four stages:
  1. Initial Conversation – A virtual meeting with Maddie from our People team to learn more about your background, as well as give you an insight into Cyted and what it’s like to work with us
  2. Line Manager Interview – A virtual interview with the hiring manager(s), focused on exploring the role in more detail through scenario-based and role-specific discussions.
  3. Team Interview & Assessment – An on-site presentation or assessment, along with the opportunity to meet members of the wider team.
  4. Final Interview – An online meeting with our CEO to discuss your goals and the company’s history and vision.

Job Summary

As the Director of Payer Relations and National Accounts you will lead Cyted’s US payer strategy to secure optimal reimbursement, coverage, and patient access for the company’s molecular diagnostic portfolio. Reporting into the VP Market Access & Reimbursement and working closely with the Billing Director, you will develop and execute national account strategies, establish coding and payment pathways, and drive favorable coverage policies with commercial and government payers. You will define and track key access KPIs, proactively identify reimbursement risks and opportunities, and align access strategy to Cyted’s broader business objectives. It will be essential to build and maintain strong relationships with commercial payers, laboratory benefit managers (LBMs), IDNs, Medicare, Medicaid, VA, DoD, and other key stakeholders across the US market. You will represent Cyted in payer meetings, contract negotiations, and industry forums, leading engagement plans across national and regional accounts. The role will also partner closely with health systems and finance stakeholders to remove reimbursement barriers, support contract implementation, and ensure operational alignment to accelerate revenue pull-through. In addition, you will shape and communicate compelling payer value propositions supported by clinical and health economic evidence. Overseeing the development of reimbursement dossiers, economic models, and payer-facing materials, you will be partnering cross-functionally with Sales, Marketing, Medical Affairs, Regulatory, Finance, and Billing to ensure cohesive execution. By integrating payer insights into evidence generation, product positioning, and launch planning, this role will be instrumental in advancing Cyted’s US market access and growth strategy.

Working Pattern and Location

The role is a full-time and remote position with a standard 40 hour working week. The role holder may be required to work flexibly and may need to visit other company sites when and if required.

What you will be doing

US Payer Strategy and Reimbursement Leadership

  • Develop and execute US payer relations and national account strategies to achieve reimbursement, coverage, and patient access goals.
  • Establish strategies and tactics to secure favourable coverage policies and payment contracts with commercial payers.
  • Lead efforts to establish and optimize coding, coverage, and payment pathways for Cyted’s molecular diagnostic portfolio.
  • Monitor federal and state healthcare policy developments and assess their impact on access strategy and business objectives.
  • Identify reimbursement risks and opportunities, proactively shaping mitigation and growth plans.
  • Define access KPIs and track performance against coverage, payment, and revenue targets.

Payer and National Account Engagement
  • Build and maintain strong relationships with payers, LBMs, IDNs, IDN finance structures, Medicare, Medicaid, VA, DoD, and other relevant stakeholders.
  • Lead payer engagement plans across national and regional accounts, aligning access strategy to key health system priorities.
  • Represent the company in payer meetings, contract discussions, industry conferences, and relevant forums.
  • Partner with national and regional accounts to remove reimbursement barriers and accelerate pull through.
  • Support contract implementation and ensure alignment between coverage terms and operational execution.

Value Proposition, Evidence, and Cross Functional Alignment
  • Create and communicate clear payer value propositions supported by clinical and health economic evidence.
    Develop health economic models, reimbursement dossiers, and other payer facing materials tailored to decision makers.
  • Support commercial teams and key accounts with reimbursement education and structured problem solving.
  • Collaborate cross functionally with Sales, Marketing, Medical Affairs, Regulatory, and Finance to align access strategy with commercial and launch goals.
  • Ensure payer insights inform evidence generation, messaging, and product positioning decisions.

Who you are?

We’re seeking a strategic, relationship-driven and commercially focused Director of Payer Relations and National Accounts who thrives in the complexity of the US healthcare landscape and can translate market access strategy into meaningful patient access and reimbursement outcomes. The ideal candidate will bring deep experience engaging with commercial and government payers, with the credibility, negotiation expertise, and health economics insight to secure coverage, shape policy, and ensure Cyted’s diagnostic portfolio is accessible, valued, and effectively integrated within the healthcare system.

Therefore you will have:
  • A bachelor's degree in Health Policy, Business, Life Sciences, or a related field; advanced degree (MPH, MBA, etc.) preferred.
  • 8-10+ years of experience in market access, reimbursement, or managed care within the US healthcare system.
  • Proven track record in securing reimbursement and access for medical devices, molecular diagnostics, or therapies.
  • Established relationships with key payer stakeholders, including LBMs, IDNs, IDNFS and CMS.
  • Deep knowledge of US reimbursement processes, including CMS and private payer systems.
  • Strong communication, negotiation, and presentation skills.
  • Ability to synthesize complex clinical and economic data into compelling, payer-relevant narratives.
  • Willingness to travel as required (up to 50%).
  • Expertise in US reimbursement and health policy landscape.
  • Strong negotiation and relationship-building skills.
  • Strategic mindset with ability to execute tactically.
  • Experience working within molecular diagnostics, or related medical technology sectors.
  • Strong understanding of health economics and outcomes research (HEOR) principles.

How we work

At Cyted, how we work is just as important as the impact we create. Following our recent Series B fundraise and with growing momentum in the US, we are entering a pivotal phase of expansion. As Director of Payer Relations and National Accounts, you will play a critical role in shaping how Cyted engages with the US healthcare system - building and executing our payer strategy, securing reimbursement, and ensuring our diagnostic innovations reach patients through sustainable coverage and access pathways.

We care deeply about the clinicians, partners and patients our work ultimately serves. In this role, care means establishing and maintaining trusted, high-impact relationships with commercial and government payers, ensuring Cyted’s solutions are understood, valued, and supported within the healthcare ecosystem. You will act as a credible partner to payer organisations, advocating for patient access while aligning clinical and economic value with payer priorities.

We expect you to own your responsibilities with confidence and accountability. You will lead Cyted’s payer strategy end-to-end - defining national account plans, negotiating coverage and contracts, and driving alignment between policy, reimbursement, and operational execution. Your leadership, judgement, and attention to detail will ensure Cyted is well-positioned to navigate the complexities of the US reimbursement landscape as we scale.

We aim high . Cyted’s growth depends on strong, scalable market access foundations. You will design and implement strategies, processes, and KPIs that enable sustainable reimbursement and revenue growth. By monitoring the evolving healthcare policy environment, identifying risks and opportunities, and leveraging payer insights, you will help shape how Cyted expands access and strengthens its position in the market.

You will be expected to dive deep into the healthcare and reimbursement landscape, understanding payer decision-making, policy dynamics, and the clinical and economic evidence required to support coverage. By translating complex data into compelling value propositions, you will ensure Cyted’s diagnostic services are effectively positioned within care pathways. You will work closely with cross-functional teams including Medical Affairs, Commercial, Finance, and Regulatory to align evidence generation, messaging, and execution.

We encourage everyone to challenge and commit . As Cyted continues to build its presence in the US, your perspective will help shape how we engage with payers and national accounts. Working across teams and stakeholders, you will ensure payer insights inform product strategy, evidence development, and commercial planning, strengthening Cyted’s overall impact in the healthcare system.

Finally, we deliver . This role requires ownership, resilience, and follow-through. From securing coverage decisions to driving contract implementation and ensuring access translates into real-world adoption, your work will directly influence Cyted’s ability to deliver value to the healthcare system and improve patient outcomes.

This is how we work at Cyted. If this sounds like an environment where you can shape strategy, build critical partnerships, and expand access to innovative diagnostics, we’d love to hear from you.

Benefits

At Cyted, we believe people do their best work when they’re supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success.

Financial & Retirement Benefits:
  • 401(k) Safe Harbor Plan with employer match:
    • Dollar-for-dollar match on the first 1%
    • 50 cents on the dollar up to 6%
    • Automatic enrolment after 2 months
  • Equity Participation : Share grants subject to board approval, giving you a stake in our mission and long-term growth
Health & Insurance Coverage:
  • Access to the company's medical insurance with company contributions of up to $1000/month
  • Access to self-pay vision and dental insurance options
  • Life Insurance : 3x your annual base earnings, employer-paid
  • Long-Term Disability (LTD) : 60% of base salary up to $10,000/month,
  • Short-Term Disability (STD) : 60% of salary up to $2,500/week for up to 13 weeks
  • Employee Assistance Program (EAP) : Full access to our EAP platform including courses and resources to support your wellbeing
Leave & Time Off:
  • 20 vacation days per year
  • 8 sick days
  • 8 paid holidays
  • Parental Leave :
    • 6 weeks fully paid primary caregiver leave
    • 2 weeks fully paid secondary caregiver leave
  • Holiday Purchase Scheme : Buy up to 5 extra vacation days per year
Learning, Development & Culture:
  • Annual CPD Allowance : $1,000 per year for professional development activities relevant to your role
  • Regular Company Events : Including summer and holiday parties, team socials, and more
Posted 2026-04-24

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