Medical Assistant

Covenant Spine and Neurology , PLLC
Kernersville, NC

Job Description

Job Description

DESCRIPTION:

Medical Assistant/Front Desk

Medical Assistant Responsibilities :

· Verifies patient information by triaging the patient, recording medical history, and confirming the chief complaint.

· Prepares patients for examination by performing initial triage: blood pressure, weight, and temperature, and reporting patient history summary.

· Maximize physician time by assisting with office procedures.

· Cleaning of rooms after each patient encounter

· Serves and protects practice by adhering to professional standards, policies, and procedures, federal, state, and local requirements.

· Check PDMP and notify the provider of any inconsistencies.

· Greets patients and visitors politely and professionally.

· Oversees scheduling to maintain efficient patient flow.

· Monitors physician block time and makes recommendations for effective utilization.

· Responsible for ensuring that Pharmaceutical/Equipment Representatives have appropriate badges and do not interfere with patient care or confidentiality.

Communication

· Communicates effectively and professionally with patients, visitors, physicians, and coworkers.

· Interacts with others in a positive, respectful, and considerate manner.

Knowledge, Skills, and Abilities

· Knowledge of procedure authorization and its direct impact on the practice’s revenue cycle

· Understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively.

· Basic understanding of human anatomy, specifically musculoskeletal

· Proficient use of CPT and ICD-10 codes

· Proficient computer skills, including Excel, Word, and Internet use.

· Detail-oriented with above-average organizational skills.

· Plans and prioritizes to meet deadlines.

· Excellent customer service skills; communicates clearly and effectively.

· Ability to multitask and work with little supervision while managing a high-volume, time-sensitive workload.

EDUCATION/EXPERIENCE REQUIRED

· High School Diploma

· 2 years of medical office experience required.

Company Description

Multi-specialty practice including Neurological Surgery, Interventional Pain Management, and Neurology

Company Description

Multi-specialty practice including Neurological Surgery, Interventional Pain Management, and Neurology

Posted 2025-09-27

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