Credit & Accounts Receivable Analyst
This position will support the Manager of Credit and Accounts Receivable in all aspects of Credit and A/R. The position will have a direct impact on the company’s overall profitability and working capital and will be instrumental in meeting the company’s business objectives including DSO, past-due percentage, and bad debt expense/reserves. The position will maintain and monitor past-due invoices while maximizing service to customers. Must be able to effectively execute duties and responsibilities while possessing excellent communication skills and working well with sales, operations, and customers in a fast-paced environment.
Requirements
Duties and Requirements:
- Strong understanding of credit and collection processes.
- Knowledge of credit and collection lending laws and practices.
- Ability to make Collection phone calls.
- Actively monitor and document customer accounts for non-payment, delayed payments, or any other irregularities.
- Assist Sales with Customer issues.
- Ability to recognize and research billing/ invoice problems.
- Escalate large collection issues appropriately.
- Strong skills in the Microsoft Office Suite, particularly MS Excel.
- Strong ability to negotiate and resolve issues/problems with customers.
- Ability to be flexible with position duties and scope of work.
- Ability to work cohesively with team members and with the Manager.
- Strong ability to communicate both orally and in writing.
Qualifications Desired:
- 5+ years in a fast-paced, results-oriented Credit Department.
- NACM Certification
- BS/BA in a related discipline is a plus, however; experience may be substituted for a degree.
- Excellent written and verbal communication skills.
- Strong Computer Skills
- Knowledge of Lien Laws a plus.
- Must have initiative and a strong work ethic.
- Detail-oriented, professional, and reliable.
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