Practice Manager - Clinical Operations

Practice Manager – Clinical Operations – Full-Time Position – Raleigh Location

We are seeking an experienced Practice Manager – Clinical Operations to lead the clinical team within a fast-paced orthopedic practice. This role is responsible for optimizing clinic performance, supporting providers, and ensuring high-quality patient care and compliance.

Key Responsibilities:

• Lead, mentor, and oversee Medical Assistants and Clinical Assistants, with support from Clinical Leads and a Clinical Coordinator
• Manage hiring, onboarding, scheduling, performance evaluations, and staff development
• Oversee daily clinic operations, ensuring efficient patient flow and strong provider productivity
• Develop and manage staffing models and coverage plans across providers and locations
• Partner with physicians to improve workflows, clinical support, and overall efficiency
• Collaborate with the Clinical Coordinator on day-to-day workflow execution, reporting, and process improvements
• Monitor clinic schedules, patient volumes, and key performance metrics (KPIs)
• Ensure compliance with OSHA, HIPAA, and clinical policies; maintain audit readiness
• Lead quality and performance improvement initiatives, including patient satisfaction and throughput
• Oversee value-based care initiatives, including MIPS performance and reporting
• Manage clinical budgets, supplies, and cost control efforts
• Serve as a liaison between clinical staff, providers, and executive leadership
• Lead team meetings and resolve escalated operational or personnel issues

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business, or related field preferred
• 5+ years of healthcare experience, including 2–3 years in a leadership role
• Orthopedic or specialty practice experience strongly preferred
• Strong leadership, operational, and communication skills
• Knowledge of healthcare compliance standards and EMR systems

Work Environment:

• Fast-paced clinical setting
• Frequent collaboration with staff, providers, and leadership
• Travel between clinic locations required

Benefits:

• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions
• Company-paid life insurance
• Paid Time Off program

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