Service Writer

Job Title: Service Writer
Company: D.H. Griffin Companies
Location: Greensboro, NC- Burnt Poplar location
Employment Type: Full-Time

About Us

D.H. Griffin Companies is a leader in demolition, environmental, and construction services. With decades of experience and a commitment to excellence, we pride ourselves on delivering high-quality service and maintaining a strong team-oriented culture.

Position Summary

We are seeking a knowledgeable and organized Service Writer for our Maintenance team with a strong background in heavy equipment repair. This role is essential in coordinating maintenance activities, managing service documentation, and ensuring effective communication between technicians, vendors, and internal teams.

Key Responsibilities

• Coordinate repairs and maintenance for heavy equipment.
• Create and manage service orders and work requests.
• Communicate effectively with technicians, vendors, and internal departments.
• Maintain accurate records using maintenance management systems.
• Provide excellent customer service to internal and external stakeholders.

Required Qualifications

• Minimum of 5 years of experience in heavy equipment repair
• Proficient with computers and common software applications
• Strong organizational and documentation skills

Preferred Skills

• Experience with maintenance management systems (e.g., CMMS).
  • Experience with HCSS Equipment360 a plus
• Ability to prioritize repairs efficiently
• Excellent customer service and interpersonal skills
• Effective verbal and written communication abilities

Why Join Us?

• Competitive compensation and benefits.
• Stable, long-term employment with a respected industry leader
• Opportunities for growth, cross-training, and advancement
• Supportive team environment with hands-on leadership

D.H. Griffin Companies offer full benefits, including paid vacation and holidays, 401K w/ company matching, flexible spending program, health & dental through Blue Cross Blue Shield and more.

Get rewarded for your achievements, with hourly pay and advancement opportunities and appreciate a positive company culture. Learn more about our company @

D.H. Griffin Companies is an Equal Employment Opportunity Employer