Certified Pharmacy Technician

Walgreens
Greensboro, NC
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
  • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
  • Models and delivers a distinctive and delightful customer experience.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with most valuable customers.
Operations
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
  • Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $17.5 - $21 / Hourly
Posted 2025-08-07

Recommended Jobs

Event Specialist

Art of Drawers Raleigh
Raleigh, NC

Job Description Job Description Benefits: Flexible schedule Opportunity for advancement Training & development Part-time hours, full-time pay! Get ready to join a team of energetic …

View Details
Posted 2025-07-27

Tax Manager

ABGi USA
Charlotte, NC

Job Description Job Description About ABGi USA Talent Solutions At ABGi USA, our Talent Solutions team is the engine behind exceptional recruiting and HR support for our clients across acc…

View Details
Posted 2025-07-25

Pool Maintenance Specialist

Pool Scouts of Cape Fear
Wilmington, NC

Job Description Job Description Are you looking for a professional work environment? Do you enjoy working in a team? Do you like driving? Do you enjoy working outside? Congratulations! You have c…

View Details
Posted 2025-07-25

REGIONAL ACCOUNTS & DEVELOPMENT MANAGER

Metal Sales Manufacturing Corporation
Charlotte, NC

Job Description Job Description Summary: Metal Sales is currently seeking a qualified Regional Accounts & Development Manager to promote and develop new business growth opportunities on a r…

View Details
Posted 2025-07-25

Warehouse Technician

McCarthy Tire
Graham, NC

Job Title: Warehouse Tire Technician / Forklift Operator Location: Graham, NC Job Type: Full-time Position Summary We’re seeking a reliable and hardworking individual to join our warehou…

View Details
Posted 2025-07-25

Equipment Hauling CDL Driver

Tri - Lift Industries Inc.
Greensboro, NC

Who Is Tri-Lift Industries? Tri-Lift Industries, Inc. is a third generation family business seeking qualified individuals to be part of our growing team. As the leader in material handling equipmen…

View Details
Posted 2025-07-30

Full Time Pediatrics Job NC

Enterprise Medical Recruiting Enterprise Medical Recruiting
North Carolina

A large North Carolina pediatric group is adding a BC/BE Pediatrician to their team in Moore County, NC . Enjoy resort-style living in a beautiful community just 1 hour from Raleigh! Opportunit…

View Details
Posted 2025-07-25

Line Cook

Hotel Durham LLP
Durham, NC

Job Description Job Description Description: JOB TITLE: Line Cook REPORTS TO: Chef de Cuisine OUR WHY As humble ambassadors of our namesake city, we prioritize quality, kindness, …

View Details
Posted 2025-07-29

Inside Sales

Atlantech Distribution, Inc.
Charlotte, NC

Job Description Job Description Description: Atlantech Distribution is a highly successful Industrial Wholesale Distributor with branch operations located from New Jersey to Florida. We are dis…

View Details
Posted 2025-07-29

A415-Active Director Administrator (761649)

FHR
Raleigh, NC

The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candidate will need to come onsite the first…

View Details
Posted 2025-07-29