Entry Level Administrative & Showroom Support
Job Description
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Administrative duties include but are not limited to quoting and ordering window treatments, booking in-home and showroom consultations, preparing necessary documents or items for sales and installation teams, and overall customer support post-sale. Responsibilities
- Assists the current showroom support staff
- Greet customers upon entering the showroom with a friendly welcome
- Understand customers requests and respond with the appropriate action which may include
- Pricing window treatments
- Following up on existing orders
- Providing design advice
- Manage and organize office tasks as assigned
- Answer business phones and handle requests
- Execute defined procedures/processes to eliminate errors and keep the office organized
- Effectively use office software(s) to
- Schedule appointments
- Provide quotes
- Order Products
- Manage product delivery and installation
- Manage office supplies and orders as necessary
- Resolve customer reported issues or escalate
- Follow up with suppliers, customers, and colleagues regarding issues or questions
- Distribute communications to the team as necessary
- Oversee all company social media operations, company software and apps, and other IT needs
- Previous sales or customer service experience preferred
- Outstanding Social Media content creator; familiarity with Meta, Youtube, Ai apps, Tic Toc, etc.
- Working knowledge of office software and equipment
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Proficiency in MS Office and technology overall
- Career Advancement Opportunities
- Generous benefits
- Competitive salary
- Ability to earn Bonuses
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