Retail Sales Associate

Whether you are a seasoned winter sports professional or a complete novice, there are opportunities at 1st Tracks Ski and Snowboard that can open up a whole new world of adventure. Founded in 1983 and headquartered in Banner Elk, NC, we are a family of multiple specialty retail brands, all dedicated to delivering an outstanding guest experience in our stores. We love what we do and where we live and want to share it. We are Genuine, Authentic and Stoked about sharing our passion for what we do! We are people who like to help make the most of the limited time we have with our guests. Providing the best gear, sharing our knowledge and enthusiasm, and in every way possible helping them make the most of their outdoor experiences.

Job Summary

This position is primarily responsible for the sale of clothing, hardgoods, and accessory items to meet our customers’ needs, merchandising our products to attract interest and assisting with inventory control to achieve the maximum profitability while continuing to provide the best-in-class guest service.

Retail Sales Associate Responsibilities:

• Help guests find the items they are looking in a quickly and help determine additional items.
• Have a great time at work. We sell fun so have fun selling fun.
• Learn about how products are made. Product lines include Bogner, Burton, Helly Hansen, Spyder, Obermeyer, Smith, Nordica, Descente, and Nils.
• Accurately and efficiently ring up customer sales
• Ensure an enthusiastic and professional level of customer service at all times
• Maintain awareness of current promotions and advertisements
• Adhere to all company policies and guidelines
• Maintain orderly appearance of register area
• Protect company assets through loss prevention techniques

Retail Sales Associate Qualifications:

• A minimum of one-year relevant work experience – preferred
• Experience in the retail field – preferred
• High school diploma or equivalent – required
• Basic computer skills with ability to learn register – required
• Basic math skills – required
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English – required
• Strong organizational and communication skills