Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**Key Responsibilities:**
**System Administration:**
+ Manage day-to-day operations of the SAP Concur platform, including configuration, Release management, Entity management, case management, travel allowance builds, Accounts and ledger build / maintenance, workflows, and any other technical build.
+ Maintain system parameters and ensure alignment with corporate travel and expense policies.
**Process Optimization:**
+ Whilst we do have T&E process owners, this role should help to Identify process improvements to enhance efficiency, compliance, and user satisfaction across the T&E lifecycle.
+ Collaborate with stakeholders to streamline expense reporting, approval workflows, etc.
**Compliance & Controls:**
+ Ensure the Concur system enforces internal controls and complies with regulatory requirements (e.g., SOX, GDPR).
+ Support audit activities by providing documentation and system data as needed.
**Change Management:**
+ Identify potential impacts of changes and develop change management plans
+ Communicate changes to stakeholders and manage expectations
+ Monitor and evaluate the effectiveness of change management efforts
+ Provide support and training to ensure successful adoption of new systems and processesStakeholder Management
**Integration & Data Flow:**
+ Work as primary contact and collaborate with IT and finance teams to support integration between Concur and ERP systems (e.g., SAP S4), Workday, and corporate card providers.
+ Monitor data flow and troubleshoot issues related to expense imports, approvals, and postings.
**Reporting & Analytics:**
+ Develop and maintain dashboards and reports to monitor T&E activity, compliance, and KPIs.
+ Provide insights and recommendations based on expense trends and user behavior.
**User Support:**
+ Serve as the primary point of contact for Concur technical related inquiries and issue resolution.
+ Deliver documentation on new system functionality.
**Vendor Management:**
+ Liaise with SAP Concur and other third-party providers to manage system updates, enhancements, and support cases.
**Qualifications:**
**Education:**
+ Associates degree in Finance, Accounting, Information Systems, Business Administration, or a related field.
**Experience:**
+ 3+ years of experience administering SAP Concur or similar T&E platforms.
+ Experience with ERP systems, preferably SAP S4, and corporate card programs.
+ Proven track record in system configuration, reporting, and process improvement.
**Skills:**
+ Strong understanding of travel and expense policies, workflows, and compliance requirements.
+ Proficiency in SAP Concur administration, including Expense, Travel, and Request modules.
+ Advanced Excel skills and familiarity with reporting tools (e.g., Power BI, Tableau).
+ Ability to analyze data and translate insights into actionable recommendations.
**Soft Skills:**
+ Excellent communication and collaboration skills across departments and geographies.
+ Strong problem-solving abilities and attention to detail.
+ Ability to manage multiple priorities in a fast-paced environment.
**Preferred Qualifications:**
+ Experience with Concur integrations to SAP S4, financial systems and HRIS platforms.
+ Familiarity with global T&E policies and multi-currency environments.
+ Experience with Power Apps, SharePoint, or similar tools.
+ Certifications in SAP Concur or related systems are a plus.
+ Project Management Experience
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation