Health Benefits Representative

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Description of Work

The Human Resource office provides comprehensive HR services to employees in the Division of Vocational Rehabilitation, the Division of Services for the Blind, and the Division of Services for the Deaf and Hard of Hearing including consultation and technical assistance to management in the functional areas of employee relations, policy and benefits administration, classification and compensation, salary administration, health and safety, recruitment and employment. This position is located in Raleigh, NC and serves as the Health Benefits Representative (HBR) for an assigned group of employees. Benefit programs include such areas as family medical leave, voluntary shared leave, short-term disability, benefit enrollments, supplemental benefit programs, time administration (including calculating creditable service) and service award administration. Job responsibilities include the following:

• Processing actions that effect payroll
• Maintaining and monitoring employee records, time, and personnel actions
• Assisting employees and management in the areas assigned
• Work independently, plan, organize and prioritize work in a high-volume environment
• Attention to detail to ensure human resource transactions are accurate and timely

The Division of Vocational Rehabilitation Services (DVRS) promotes employment and independence for persons with disabilities through customer partnership and community leadership. The Division of Services for the Blind (DSB) is to enable people who are blind and visually impaired in NC to reach their independent living and employment goals. The Division of Services for the Deaf and the Hard of Hearing (DHH) assures equal access to North Carolina citizens who are Deaf, Hard of Hearing and Deaf-Blind. Staff supported by Human Resources are located at multiple offices throughout the state. About NC Department of Health and Human Services: The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care. Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:

• Documented experience with an HRIS (Human Resources Information System) system
• Demonstrated ability to monitor, track and reconcile transactions for quality assurance and timeliness
• Proven ability to apply policy, regulations, and procedures to a variety of employment situations
• Documented ability to provide training and guidance to others

Management prefers candidates with the following:

• Previous experience with state government benefits programs
• Previous experience using Beacon/SAP

Please refer to the link below for additional information

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details. Associate degree, typically in Human Resources or relevant field from an appropriately accredited institution and 1 year of experience required OR 2 years of progressive experience in Human Resources OR Equivalent combination or education and experience.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer. Consideration for this vacancy, all applicants must complete an on-line application using this link, If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for the consideration. The DHHS Division of Human Resources (DHR) follows the State Human Resources Employment of Relatives Policy. Applicants who have relatives or people living in the same household, will not be considered for job vacancies in the DHR at those locations. For a complete definition of immediate family member, please see the State Human Resources Workforce Planning, Recruitment and Selection Policy, Section 2, Page 38. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled . For technical issues with your application, please call the NeoGov Help Line at 855-524-5627 . Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.