Quality Assurance Manager - Food

JOB DESCRIPTION:

Director of Logistics

The Director of Logistics is responsible for Domestic and International Freight, company-owned and

third-party Distribution Centers, as well as Corporate Inventory Control. The role combines hands-on

operational leadership with ownership of end-to-end supply chain processes, technology, and

performance. This leader partners cross-functionally and cross-regionally to ensure the logistics

network delivers on time with industry-leading cost efficiency.

Recruiting, training, accountability, and staff development are essential drivers of success. The ideal

candidate demonstrates a proven ability to foster a culture of operational excellence and continuous

improvement within a fast-paced environment, combining strategic vision with the willingness to dive

into the details to advance that vision.

KEY RESPONSIBILITIES:

Domestic & International Logistics

• Lead all domestic and international freight operations, ensuring reliable, on-time, and cost-

optimized delivery.

• Accountable for freight P&L performance across all serviced stores and distribution centers.

• Manage carrier and forwarder relationships, execute RFPs, negotiate rates, enforce routing

guides, and resolve service issues quickly and effectively.

• Oversee international container flow, booking management, drayage, port performance, and

customs compliance.

• Continuously monitor internally managed lanes to ensure industry-leading cost performance

by comparing to supplier rates, industry benchmarks, and regular market quotes.

• Regularly evaluate vendor-delivered lanes to identify supply chain optimization opportunities

and convert to internally managed lanes when cost savings exist.

• Lead the development and implementation of systems and technology that enhance efficiency,

improve transparency, and support enterprise-wide supply chain excellence.

• Promote a culture of continuous improvement by driving robust training, talent development,

and meaningful employee engagement.

• Collaborate with leadership across the supply chain and across regions to drive performance

improvements and share best practices.

Distribution Centers and Corporate Inventory Control

• Responsible for full distribution center P&L results.

• Direct day-to-day performance of company-owned DCs to achieve industry-leading cost

efficiency while ensuring safe operations and on-time/in-full delivery.

• Oversee third-party DCs, holding 3PL partners accountable through KPIs, operational reviews,

and clear performance expectations.

• Guide DC leaders and frontline teams to troubleshoot issues, improve processes, and drive

consistent high-level execution.

• Ensure strong hiring pipelines, training programs, and workforce development to support

stable and productive operations.• Minimize shrink by ensuring proper product handling and maintaining high inventory accuracy

through rigorous cycle counts, prompt claim resolution, disciplined process adherence, and

regular reconciliation of store and DC inventory.

• Lead the development and adoption of systems and technology that enhance efficiency and

advance operational capabilities.

• Collaborate with leadership across the supply chain and across regions to drive performance

improvements and share best practices.

REQUIRED MINIMUM EXPERIENCE:

• A bachelor’s degree in Business, Engineering, Supply Chain Management, or a related field is

required.

• 7+ years of progressive logistics or supply chain leadership experience, including direct

management of distribution center operations.

• Proven success in:

o Leading and developing high-performance teams.

o Establishing efficient processes to deliver best-in-class business results.

o Creating a culture of continuous improvement.

• Prior experience with food distribution is preferred.