Field Service Technician

Job Description

Job Description

Primary Functions: Responsible for delivering, installing, and servicing fountain equipment at Durham Coca-Cola’s customer accounts.

Duties:

• Delivers and installs fountain equipment to specific locations according to Durham Coca-Cola’s guidelines and procedures.
• Performs field service and repairs to all types of fountain equipment, ensuring a quality product.
• Maintains a professional relationship with account personnel and provides superior customer service to all accounts serviced.
• Attend and successfully complete all required Coca-Cola Certification Training classes.
• Maintains a safe work environment at all times.
• Remit invoices within 24 hours of completing calls.
• Maintains a well-stocked and organized company vehicle.
• Disposes of trash/debris from all Company vehicles utilized in appropriate containers (ex. Recycle, trash bins) on a daily basis.
• Maintains lower warehouse interior and exterior in a clean and orderly manner on a daily basis.
• Works Company Athletic/Special Events as needed.
• Work scheduled “On Call” – Nights and Weekends as required.
• Expected to work as needed beyond regular scheduled hours to complete any/all calls prior to normal end of shift at 4:30 pm.
• Performs other duties as assigned by the manager.

Qualifications:

• Requires a High school diploma or general education development (GED) diploma
• At least 3 years of experience in appliance and electrical repair
• A basic knowledge about plumbing
• Ability to interpret wiring diagrams and specifications
• A valid NC Driver License and an excellent driving record especially within the last 7 years (A 7-year Motor Vehicle Report will be reviewed)
• At least 21 years old
• Ability to lift 65 pounds frequently
• Ability to lift 55 pounds over shoulders once/twice a month
• Ability to push/pull product frequently
• Ability to kneel, stoop, crawl, climb stairs/ladders and bend frequently
• Ability to walk/stand at least 8 hours/daily
• Must be able to obtain necessary certifications as required
• Maintains a professional relationship with co-workers, customers, and the public
• A good candidate must provide a good work history that demonstrates: excellent customer service, dependability, integrity, attention to detail,
  self-motivated, and takes initiative
• Ability to pass the company’s background and Motor Vehicle Report and the company’s drug testing requirements

Equal Opportunity Employer of Disabilities/Veterans