HVAC installation Dispatcher
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
We are currently seeking a professional, dependable, and highly organized HVAC Installation Dispatcher to support our installation operations. This role is essential to maintaining efficient workflow, delivering excellent customer service, and ensuring our installation teams are positioned for success each day. Primary Responsibilities:
Schedule and coordinate HVAC installation appointments to maximize efficiency and productivity
Communicate with customers to confirm appointments, provide updates, and address scheduling needs
Dispatch installation crews and serve as the central point of communication between technicians, management, and customers
Verify job readiness, including equipment availability and required documentation
Adjust schedules proactively to accommodate emergencies or changes
Maintain accurate records within dispatch and scheduling systems
Support a positive customer experience from initial scheduling through job completion Qualifications:
Prior dispatching experience required; HVAC or home services industry experience strongly preferred
Excellent organizational, time management, and multitasking abilities
Strong written and verbal communication skills, bilingual is a plus
Ability to perform effectively in a fast-paced environment
Proficiency with scheduling software and standard office technology
Professional demeanor with a strong customer-service mindset We Offer:
Competitive compensation
Stable, full-time employment
Professional work environment
Opportunities for advancement
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