Sr. Scrum Master - Delivery Management Engineer III
- Serve as a liaison and individual contributor between Technology and Product Management division to ensure alignment between business needs and delivered capabilities.
- Elicit and manage requirements (functional/non-functional) for RPA automations, including exception handling, business rules, and handoffs.
- Produce BA artifacts such as user stories, acceptance criteria, process maps, use cases, requirements traceability matrix (RTM), and test scenarios.
- Partner with technical team members and solution architects to translate business needs into implementable designs (queues, orchestrations, integrations, triggers).
- Support automation intake and prioritization (complexity, ROI, risk, stability, control considerations).
- Facilitate workshops with SMEs to validate requirements, confirm edge cases, and align stakeholders.
- Coordinate UAT (User Acceptance Testing) planning and execution; triage defects; confirm readiness for release.
- Track and report outcomes and support continuous improvement post go-live.
- Engineering as a Service provides complete design, implementation, and technology operations, leveraging our core engineering expertise. We transform engineering teams, modernize technology, and deliver complex programs with a product engineering approach. Our flexible delivery models-traditional teams, pools, or pods-are tailored to each client's needs, offering engineering-led advisory, implementation, and operational capabilities to accelerate innovation.
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
- 7+ years of data analytics + product management and/or business analysis experience
- 7+ years of experience with financial services concepts, practices, and procedures, with emphasis in enterprise technology and collaboration and communication products
- 7+ years of experience or direct exposure with REST API, and Microservices
- Previous experience supporting in-house/custom built applications with varying complexities
- Strong understanding of tools including Jira, and Mural
- Strong analytical and technical skills
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
- Analytical/ Decision Making Responsibilities
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Excellent Written and Communication Skills
- Ability to deliver technical demonstrations
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