Medical Front Desk Associate

Job Description

Medical Front Desk Associate (FULL-TIME)

“The Largest Independent Established Multi-Specialty Group in Central North Carolina is Seeking a Full-Time Medical Front Desk Associate to join our Team in Greensboro!”

VOTED “BUSINESS OF THE YEAR” 2018

VOTED ONE OF THE “FASTEST GROWING COMPANIES IN THE TRIAD” 2019, 2020, 2021, 2022

Our mission at Bethany Medical is to provide excellent care through a Multi-Specialty approach from prevention to intervention of potentially life-threatening health problems.

Bethany Medical is seeking an extremely motivated individual to perform duties such as checking patients in and out, processing charge entries, answering phone calls, scheduling appointments, and other tasks. Candidates must display a positive attitude, teamwork, excellent communication skills, and customer service abilities, with the ability to multitask efficiently.

Medical Front Desk: Bethany Medical Center (BMC), a multi-specialty physician practice located in Greensboro, High Point, Winston-Salem, Kernersville, Jamestown, North Wilkesboro, and Mt Airy.

Abilities:

• Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Stress tolerance – Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
• Customer Focus – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
• Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
• Building Trust – Interacting with others in a way that gives them confidence in their intentions and those of the organization.

• 1+ year of medical office experience with patient registration and check-in/check-out preferred.
• Candidate must be a self-starter and adapt to departmental changes when necessary.
• Candidate must be able to discuss treatment and financial obligations with patients.
• Multilingual is a plus.
• Strong computer skills and customer service are pertinent.
• Experience with Allscripts is a plus.

• Competitive Hourly Pay
• Generous PTO
• Medical/Dental/Vision
• 401K
• And more!

About Bethany Medical:

Bethany Medical is the largest independent, established multi-specialty group in Central North Carolina, serving the Triad and surrounding communities for over 35 years. Bethany Medical is open 7 days a week, with thirteen convenient locations and sixteen practices in Greensboro, Winston-Salem, High Point, Kernersville, Jamestown, North Wilkesboro, and Mt Airy, North Carolina. We have grown to provide the facilities, staff, and support to offer urgent care, primary care, diagnostic testing, outpatient ancillary, and specialty care services onsite. Bethany Medical is staffed with board-certified physicians and providers representing sixteen medical specialties. Practice staff members are known for treating each patient with prompt, personalized care and attention. Bethany Medical employs over sixty providers and more than 525 employees.

About the Triad:

The Triad area includes Greensboro (the 3rd third-largest city in NC), Winston-Salem, High Point, and the surrounding area. The Triad is centrally located in NC with a population of 1.9 million. The Triad is 1 hour from the mountains and 3 hours from the beach. Charlotte and Raleigh are 1.5 hours from the Triad. The Triad offers all the amenities of a larger city without all the traffic. The Piedmont Triad International Airport is conveniently located in Greensboro with convenient non-stop flights to most major cities. Enjoy an outstanding quality of life with no shortage of arts, entertainment, recreation, shopping, and hundreds of restaurants. The Triad is home to eighty-five colleges and universities, including Wake Forest University, High Point University, UNC-Greensboro, NC A&T, Guilford College, Bennett College, and Greensboro College.

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