Member Experience & Benefits Consultant (Remote)

Member Experience & Benefits Consultant (Remote)

Globe Life AO | 100% Remote | Work From Home | U.S. Applicants Only

Create Exceptional Client Experiences While Building a Career with Purpose

Globe Life AO is expanding our remote team and seeking enthusiastic, self-motivated professionals who are passionate about helping people and delivering exceptional customer experiences. As a Member Experience & Benefits Consultant , you'll work directly with current and prospective clients, providing personalized guidance, answering questions, and helping families better understand the supplemental benefits available to them.

If you're looking for a flexible career with unlimited growth potential, world-class mentorship, and the opportunity to make a meaningful impact every day, we'd love to hear from you.

Why Join Globe Life AO?

100% Remote Position

Work from the comfort of your home while enjoying the flexibility of a fully virtual career.

World-Class Training & Mentorship

Receive comprehensive onboarding, virtual workshops, ongoing coaching, and leadership development from experienced professionals.

Weekly Pay + Performance Bonuses

Earn competitive weekly compensation with uncapped commissions, performance incentives, and long-term residual income opportunities.

❤️ Comprehensive Benefits

Eligible representatives may receive:

• Company-supported life insurance

• Accidental Death Benefit (ADB) coverage

• Medical insurance reimbursement

• Union representation through OPEIU Local 277

• Leadership and professional development opportunities

Advanced Technology

Access modern digital tools and resources that help you serve clients efficiently and succeed in a remote environment.

Career Advancement

Advance into leadership based on your performance, initiative, and commitment to growth.

✈️ Recognition & Incentives

Outstanding performance may be rewarded through:

• Leadership conventions

• Professional conferences

• Incentive travel

• Team-building events

• Recognition and performance awards

Key Responsibilities

As a Member Experience & Benefits Consultant , you will:

• Welcome and onboard new members through the enrollment process

• Conduct virtual consultations by phone and Zoom

• Provide personalized guidance based on each client's unique goals and needs

• Explain available benefit options clearly and professionally

• Respond promptly to client questions while delivering exceptional customer service

• Build long-term client relationships through ongoing communication and support

• Organize appointments and maintain accurate digital records

• Ensure compliance with company policies and applicable state regulations

• Participate in ongoing training, mentorship, and professional development

What We're Looking For

Successful candidates typically demonstrate:

• Excellent communication and active listening skills

• Strong problem-solving and critical-thinking abilities

• Positive attitude with a growth-oriented mindset

• Self-motivation and personal accountability

• Ability to work independently while collaborating within a remote team

• Strong organizational and time-management skills

• Comfort using Zoom, email, and web-based technology

• Coachability and a commitment to continuous learning

Experience in customer service, client relations, healthcare, hospitality, education, financial services, recruiting, or sales is beneficial—but not required . We provide comprehensive training for motivated individuals who are ready to build a rewarding career.

Minimum Qualifications

• Legally authorized to work in the United States

• Reliable high-speed internet connection

• Windows-based computer with webcam

• Professional home office environment

• Ability to obtain a state Life & Health Insurance License (licensing guidance provided)

Why This Career Matters

Every conversation is an opportunity to help someone better understand their benefits, protect their family's future, and gain peace of mind. Your dedication to service creates lasting relationships while allowing you to build a meaningful, long-term career.

At Globe Life AO, your success is supported through mentorship, professional development, and a culture that values integrity, service, and continuous growth.

Ready to Grow With Globe Life AO?

If you're looking for a flexible remote career where you can make a positive impact while building unlimited professional potential, we encourage you to apply today.

Join Globe Life AO as a Member Experience & Benefits Consultant and start building your future.

Serve with purpose. Grow with confidence. Succeed from anywhere.