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Junior Scrum Master

Riverstone Logistics
Charlotte, NC
Company Overview

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.

RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.

Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.

Position Summary

The Scrum Master will be responsible for improving their team’s performance through effective leadership, coaching, mentoring, teaching and facilitating. They will foster an environment where (1) a product owner orders the work for a complex problem into a product backlog, (2) the scrum team turns a selection of work into an increment of value during a sprint, (3) the scrum team and its stakeholders inspect the results and adjust for the next sprint and (4) repeat. The scrum master will serve their team, the product owner and the larger organization ensuring success.

The scrum master will have a strong understanding of Agile techniques and patterns, excellent communication skills, and a passion for fostering a collaborative and productive work environment

Essential Duties And Responsibilities

The essential functions include, but are not limited to the following:

  • Improve their team: The scrum master is accountable for their team’s effectiveness. They do this by enabling the team to improve its practices, within the scrum framework. They enable team members to self-organize and self-manage in the accomplishment of product and sprint goals. They encourage team members to continually expand their personal and team capabilities and skills
  • Remove Impediments: The scrum master identifies, escalates and addresses obstacles that may hinder their team’s progress. They work to ensure issues are resolved promptly, efficiently and strategically (i.e. ensure root causes are addressed). They act as a team and organizational megaphone ensuring impediments are adequately exposed with supporting facts and resolution recommendations
  • Enable high-value product creation: Scrum masters help the team focus on creating high-value increments that meet the definition of done (or our standard of quality). They enable continuous improvement of both our products and their team through effective use of empiricism, scrum artifacts and events
  • Collaborate with Product Owner: Scrum masters work closely with the product owner to ensure effective goal definition and product backlog management supported by clear and concise product backlog items. They help establish empirical product planning for complex environments. They facilitate stakeholder collaboration as requested or needed
  • Enable organizational agility: Scrum masters participate in leading, training, and coaching our organization in its scrum adoption. They plan and advise on scrum implementations. Help Extra Milers and stakeholders understand and enact an empirical approach for complex work. They remove barriers between stakeholders and scrum teams

Minimum Qualifications (knowledge, Skills, And Abilities)

  • Team improvement skills based on agile methodologies, values, principles, patterns and techniques - improving flow, teamwork, and outcomes focus
  • Strong interpersonal and communication skills at all levels: teaching, coaching, mentoring, listening, and facilitating
  • Ability to build trust, influence and persuade in pursuit of building strong organizational clout.
  • Strong problem-solving skills and the ability to think critically and strategically
  • Proficiency in agile tools such as post-it notes, Jira, Miro, Office 365, or equivalent· Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and circumscribing transparency
  • Bachelor's Degree and Certified Scrum Master (CSM) or equivalent entry-level Agile certification

Preferred Qualifications (knowledge, Skills, And Abilities)

  • Three to five years proven experience as a scrum master, agile coach or in a similar role within an agile team
  • Additional preferred certifications PMI-ACP, Advanced Certified Scrum Master (A-CSM), Certified Scrum Professional (SM-CSP), Certified Team Coach (CTC) or Certified Psychological Safety Coach, and Certified Agile Leader (CAL 1 & 2)
  • Knowledge of other Agile approaches: XP, Kanban, LeSS, Scrum@Scale, Business Agility Institute (BAI), etc
  • Awareness and experience with widely successful Agile techniques: User Stories, BDD, TDD, Continuous Integration, Continuous Deployment (CI/CD), Pairing, Automated Testing, Agile Games, Liberating Structures, ScrumPLOP, etc

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to remain stationary for

long periods of time and to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
Posted 2025-10-25

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