Intake Coordinator

Job Description

Job Description

Salary: $18.00 $23.00

Intake Coordinator

Psychosocial Rehabilitation Program (PSR)

The Intake Coordinator is responsible for community outreach and marketing for our mental health Psychosocial Rehabilitation Services (PSR), as well as completing initial intake and admission paperwork. This role is an integral part of the clinical services team and focuses on delivering high-quality, person-centered services to members, prospective members, family members, and professional referral sources.

Duties and Responsibilities

(Not all-inclusive)

• Recommend, develop, and implement outreach and marketing initiatives that positively influence public perception of the agency.
• Establish and maintain a positive image of The Enhancement Center, Inc. within the primary service area.
• Screen prospective consumers in both acute and community-based settings.
• Conduct on-site clinical and financial assessments to determine eligibility and appropriateness for admission.
• Complete all admission paperwork with the consumer, responsible party, family member, or guardian at the time of admission.
• Ensure admission packets are completed accurately and within 24 hours of admission.
• Complete and submit the initial person-centered plan in a timely manner.

Educational Requirements

• Bachelors degree in a human services field with two (2) years of post-graduate experience, or
• Bachelors degree in a business-related field with at least five (5) years of full-time experience providing similar services (pre- or post-degree).

Required Knowledge and Skills

• Strong management and organizational skills, or an equivalent combination of education and experience.
• Empathy and compassion for individuals living with mental illness, with a strong respect for member rights, confidentiality, EEO, and ADA principles.
• Demonstrated passion for and commitment to the organizations mission and vision.
• Understanding of financial reporting and the ability to work within a budget.
• Experience managing organizational growth and change.
• Working knowledge of private and public funding sources, including federal, state, and other funding systems.

Minimum Qualifications

• Excellent written, verbal, and public speaking skills.
• Strong computer proficiency.
• Highly organized, self-motivated, and capable of managing multiple tasks simultaneously.
• Strong work ethic and attention to detail.

Work Schedule

• Monday through Friday
• 8:30 a.m. 4:30 p.m.

Compensation

• $18.00 $23.00 per hour, based on experience.