Veterinary Receptionist

Job Description

Job Description

Company Description

Paws & Claws Animal Hospital is a full-service veterinary clinic located in Wilmington, NC that cares for cats and dogs, as well as all kinds of exotic animals and local injured wildlife. The staff members at Paws & Claws Animal Hospital are always professional and courteous, and they strive to deliver the best possible medical, surgical and dental care for all of our highly valued patients. We are totally committed to our clients and to promoting responsible pet ownership, preventative health care and health-related educational opportunities.

The veterinarians at Paws & Claws Animal Hospital, Dr. Sam Smith, Dr. Stephen Anderson, Dr. Kelsey Weingartner, and Dr. Katie Alewel all have a combined total of more than four decades of veterinary medical experience, and they have all the knowledge and expertise necessary to give your precious pets the quality medical care they need and deserve! Whether it is your dog, cat, bird, reptile or small mammal that needs us, we will take special care to make sure that your pet’s visit is both comforting and effective. We also provide high-class pet boarding facilities for when you are on vacation and need trustworthy care for your pet.

To learn more about us visit Paws & Claws Animal Hospital !

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

*We kindly request that applicants do not contact the hospital directly via phone or email regarding this position. All applications and inquiries should be submitted through the designated application portal.

We offer our staff:

• Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Holiday Pay
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full-time employment status vs part-time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit